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Customer Feedback Survey


Product Feedback
4
Your name
​
Your email
​
How likely are you to recommend PowerTasks to others?
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Additional comments or suggestions
​
Responses won't be saved because this doc is in play modeSubmit
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Product Feedback 2
4
Interaction Date
User Name
User Email
NPS Score
Content
Summary (AI)
Type
Features
Tags
Feature Requests (AI)
Customer Praise (AI)
Customers
Other Insights (AI)
Customer Sentiment (AI)
1
7/12/2023
John Smith
john.smith@example.com
Very likely
Open
PowerTasks is praised for its intuitive user interface and top-notch functionality, greatly improving project management efficiency for the team.
Feedback Form
​
Praise
There are no feature requests in the given content.
"PowerTasks has been a game-changer for our team! The user interface is intuitive, and the functionality is top-notch. It has greatly improved our project management efficiency. Keep up the excellent work!”
XYZ Solution
Competitive Insights:
No information provided in the content to give competitive insights.
Value Props:
Intuitive user interface.
Top-notch functionality.
Improved project management efficiency.
Pain:
No pain points mentioned in the content.
Positive
2
6/27/2023
Emma Johnson
emma.johnson@example.com
Likely
Open
PowerTasks is a useful project management app, but there have been performance issues with handling large project files.
Feedback Form
Depedencies
Feature Request
Optimize PowerTasks for smoother performance when handling large project files.
"I find PowerTasks quite useful for managing projects”
XYZ Solution
Competitive insights, Value Props
Positive
3
6/27/2023
Robert Anderson
robert.anderson@example.com
Very likely
Open
"PowerTasks has excellent customer support that is highly responsive and goes above and beyond to address any questions or issues encountered.”
Feedback Form
​
Praise
​
"""PowerTasks is fantastic! The customer support team is incredibly responsive and always goes above and beyond to address any questions or issues we encounter. Kudos to the team for providing excellent support."””
XYZ Solution
Competitive Insights: PowerTasks has excellent customer support that goes above and beyond.
Value Props: PowerTasks is fantastic and provides excellent support.
Pain: None mentioned.
Positive
4
7/4/2023
Sarah Davis
sarah.davis@example.com
Likely
Open
PowerTasks has improved team collaboration and task management, but the search functionality could be enhanced for better organization of tasks with more advanced filters.
Feedback Form
Search
Task Organization
Feature Request
Advanced search functionality
Better task organization
"I've been using PowerTasks for a while now, and it has significantly improved our team's collaboration and task management.”
XYZ Solution
Competitive Insights:
PowerTasks improves team collaboration and task management
Search functionality could be enhanced
Value Props:
PowerTasks significantly improves collaboration and task management
Pain:
Current search functionality is limited and could be improved with better filters and organization
Positive
5
7/12/2023
Michael Thompson
michael.thompson@example.com
Neutral
Open
PowerTasks is a solid project management tool, but the user interface could be more visually appealing and modernized, which would greatly enhance the user experience.
Feedback Form
User Experience
Feature Request
Visually appealing and modernized user interface
UI updates to enhance user experience
"PowerTasks is a solid project management tool overall”
XYZ Solution
Competitive Insights:
PowerTasks is a project management tool that has competitors in the market.
Value Props:
PowerTasks is a solid project management tool.
UI updates could greatly enhance the user experience.
Pain:
The user interface could be more visually appealing and modernized.
Neutral
6
7/5/2023
Emily Wilson
emily.wilson@example.com
Very unlikely
Open
​
Feedback Form
Synchronization
​
Synchronization improvement to resolve inconsistent data across platforms.
There is no praise in the given content to quote.
XYZ Solution
Competitive Insights:
Identify competitors who have similar task management systems and compare their synchronization processes to identify areas of improvement.
Value Props:
Highlight the importance of consistent data across platforms and how it can improve productivity and efficiency.
Pain:
Emphasize the frustration and inconvenience of having inconsistent data and how it can negatively impact the user experience.
Negative
7
7/6/2023
David Thompson
david.thompson@example.com
Likely
Open
PowerTasks is a useful project management tool that would benefit from a mobile app version for on-the-go task management. Customizable task templates would enhance the system's adaptability to team-specific workflows and processes.
Feedback Form
Mobile App
Task template
Feature Request
Mobile app version to access and update tasks on the go.
"There has been praise for PowerTasks as instrumental in organizing and managing projects.”
XYZ Solution
Competitive Insights:
PowerTasks is lacking a mobile app version, which could be a disadvantage compared to other project management systems that offer mobile accessibility.
Customizable task templates would provide a unique selling point and differentiate PowerTasks from other project management systems.
Value Props:
A mobile app version of PowerTasks would provide convenience and accessibility to users who primarily work from their mobile devices.
Customizable task templates would improve efficiency and productivity by tailoring templates to specific project needs and incorporating unique processes and workflows.
Pain:
Lack of a mobile app version may cause inconvenience and frustration for users who need to access and update tasks on the go.
Inability to customize task templates may limit the versatility and adaptability of the system to team requirements.
positive
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