Section 4.1: Target Population

In this section, we define the target population for homebound patients and outline our approach to identifying and reaching out to these individuals. Homebound patients represent a particularly vulnerable group, and our paramount mission is to ensure that they receive the necessary vaccinations without encountering any barriers to access.

Target Population:

Our target population for homebound patients aligns with the overarching focus of our vaccination efforts, which includes populations at higher risk for exposure, infection, hospitalization, and mortality from COVID-19. Per the contract terms, our specific target population encompasses the following categories:

Black or African American population

Hispanic and Latinx population

Asian American, Native Hawaiian, or Other Pacific Islander population

American Indian or Alaska Native population

Individuals who reside in rural communities

Individuals who are homebound

Individuals who live in congregate care settings

Outreach Strategy:

Unlike our usual outreach strategies, our approach to reaching homebound patients is a collaborative effort with the County's Epidemiology and Immunizations Services Branch (EISB). This partnership streamlines the process of identifying and connecting with homebound individuals who require in-home vaccination services.

Referral Process:

The County's EISB team receives referrals through multiple channels, with the primary source being the county's 2-1-1 resource line. This resource allows patients to self-identify as homebound individuals seeking in-home vaccination services for themselves or their loved ones. Upon receiving these requests, the EISB team promptly contacts the patients to gather essential information.

Generation of Referral List:

Once the necessary information is collected, the County's EISB team generates a referral list. This list is then shared with our dedicated homebound coordinators, who are responsible for following up with the patients and scheduling vaccination appointments.

Equity and Accessibility:

Our commitment to equity and accessibility extends to homebound individuals. By collaborating with the County's EISB, we ensure that those who are homebound, especially those from underserved communities, have equal access to vital vaccination services. This approach aligns with our broader mission to eliminate disparities in healthcare access and outcomes.

Case Management-Like Approach:

Recognizing the unique challenges faced by homebound individuals and their caregivers, we employ a case management-like approach. Many of our patients suffer from frailty, chronic illnesses, mental health issues, lack of access to transportation, and various barriers that make accessing healthcare services challenging. Our coordinators work tirelessly to contact these individuals and their caregivers to schedule appointments that accommodate their specific situations. This personalized and compassionate approach is fundamental in ensuring that every homebound patient receives the care they need.

In summary, our approach to targeting homebound patients is characterized by collaboration, efficiency, and a strong commitment to equity. By working closely with the County's EISB and adopting a case management-like approach, we bridge the gap and ensure that homebound individuals receive the critical vaccinations they need, thereby contributing to the overall health and well-being of our community.

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