Explore

APM UX RESEARCH.

Project Overview

The Automated Printing Machine interface is meant to enable a user to Print and Pay with ease , The following are the Interface requirements.

“

First Screen Awaits USB to be Connected

Second Display PDF Files in the PDF, Folders can be further opened

Choose a File to Print

Then Enter Print Configuration, i.e. Print Color, double side

Then Next Screen displays the bill

The bill can be paid in P2, P5, P1 coins, to make a total

There should be a counter when someone is inserting coins

After the total is reached, send print job to printer

“

Analysis of similar UI

After analyzing the system requirements , a clear similarity can be drawn between the APM and other automated service machines in other industries . Such similarity can be seen in the Prompt Base operation of the user interfaces ,loading in between input actions and their linear form of operations . So with such similarities noted , an analysis was carried out on Automated Bank Teller Interfaces . The main goal is to identify functionalities that are worth adopting .

Bank Teller User Interface

⁠

Strengths

It simplifies and makes the process of getting cash straight Forward .

It is easily learnable and beginner friendly .

The ATM system is accessible , designing with accessibility in mind enables people with a range of abilities and disabilities to perceive, understand, navigate, interact with the product .

Weaknesses

Besides being Very old and traditional , this system does not have a lot of prominent User Interface disadvantages .

Mood and Inspirations

Mood Board 1

⁠

⁠

Mood Board 2

⁠

⁠

Mood Board 3

⁠

⁠

Definition Of the User Personas

After analyzing the system requirements , three questions were established to better understand the user

Who is going to interact with the interface ?

What do they do ?

What are their personal ,social and economic responsibilities ?

User Persona 1

⁠

⁠

User Persona 2

⁠

⁠

User flow

With my persona and system requirements at the forefront of my mind, I developed a user flow for 6 key tasks. These included, Connecting USB ,Choosing file or folder and Choosing print configuration

Below is a flow for what seemed like the most important feature for our users, based on insight gained from the system requirements . Printing a Document on APM.

⁠

⁠

Sketch / Wireframing of the System Requirements

⁠

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.