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OLD BM w/ TEMP
Last edited 35 days ago by Ahanu Casey.
ROF - MASTER V4 - Current.docx
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When he’s tall he’s what we call a 👏 Dinosaur Sensation👏
NOTE: PLEASE NOTIFY BUYERS WHEN STARTING THEIR REPAIR
Customer Relations/Questions: 2
Date:
Service Status:
Buyer Name
Search
PERS
Service Status:
Buyer Name
Item:
Ord. Det.
Message Status:
PERS
Type:
Quick Notes:
Desc:
Date:
Service Requested/Offered:
Service Progress:
Label
Tracking No.
ETA
Refund Suggested
App'd?
Issued?
Ongoing
enny2860
L TWS
Pending
Defect
something about a defective screen with dead pixels but we disclosed it...?
No Progress
Ongoing
davehughes17
L TWS x2
Pending
Missing
Wants to know when his orders will ship. Getting impatient.
No Progress
ericday2011
L BOT
Replied
Wants to know if we have any used OEM L bottom screens with a cooler color tone to match their OEM top screen.
No Progress
Waiting for Buyer Response
Resolved
W/ Oblig.
Dadouc
DSLC #413
Sent
Defect
Left review stating system randomly shuts off, sounds like a battery issue. Have reached out to ask if they want a new battery to no reply. Have sent a follow-up message asking them to reply asap.
9/1 no reply anticipated. Marking as resolved unless I hear otherwise.
8/27
No Progress
W/ Oblig.
Resolved
jowil_1175
DSL TWS
Read
Problem Help
Says BOT still flashes/fails to boot, points to apparent flaw in soldering as issue and asks if we can help resolve. We’ve offered to replace at unit cost, then if it fixes problem, that means he damaged the original in installation, but we can give benefit of doubt and refund for replacement. If it doesn’t work, he’ll return one or both and we can refund accordingly if they test functional.
He decided he’d rather not deal with it and wants to leave things they are. Told him if he changes his mind to let us know, and we’ll honor the offer.
8/8
Ship Replacement
W/ Oblig.
Resolved
Pato
L BWD
Replied
General
Was accidentally sent an additional LBWD, has agreed to send it back if we provide a label to their email address:
EMAILED, AWAITING RETURN IF THEY DECIDE TO.
2/3
Refund Issued
9400111206217660544315
Partial (eBay)
W/ Oblig.
Resolved
Ranchup
i BWD
Read
Defect
Replacement Return
No Progress
W/ Oblig.
Resolved
getch-chris
Read
Question
do we have messed-up red 3XL TOS still?
Resolved
W/ Oblig.
Icecold
3DS XL RED
B.R.
Problem Help
Guy lost his job, couldn’t re-buy fixed 3DS XL. We offered him the same discount on anything he takes interest in in the future.
12/1
Replacement Return
Buyer Notified
Partial (Price)
Resolved
W/ Oblig.
200-68
L ALL
Replied
Error
Sent BOT & BWD instead of ALL. Tracking is ret. label for BOT sent.
9400111105500197425410
Ongoing
Pending
No Progress
BARNEY MACHINE 1.0 | REPAIR ORDERS 2
#
Service Status:
TYPE:
Buyer Username
REPAIR
Search
Service Status:
Service Status:
INT
Buyer Username
TYPE:
Check MSG
Mod'd
[PROBLEM DESC.]
Desc:
ROF Crt'd?
ROF
REPAIR
RET#
TRK 1
ETA
Rec'd
W/
CLT UP'D
Repair Progress
TRK 2
TRANSF
Created on
Repair Progress Last Updated
New Inquiry
6
New Inquiry
TEMPLATE
4/16
No Progress
4/16
4/16/2025, 4:04 PM
New Inquiry
majestic-0
3XL
4/16
Wants us to install new TWS.
No Progress
4/16
4/16/2025, 4:04 PM
New Inquiry
lindaus-ubyeck
N2X
4/16
I have a New 2DS XL console that was working when purchased used but had a broken top screen. I disassembled the console and replaced the battery with a new aftermarket one and replaced the top screen and put the housing back together but am having difficulty reassembling the console. During the disassembly process a cover for one of the ribbon cables broke as well as the back camera mount piece (SEE CANVAS FOR PICS)
No Progress
4/16
4/16/2025, 4:04 PM
New Inquiry
albaalhe-0
2XL
4/16
the cameras dont work, the left z button force shuts the console and the square antenna doesn't seem to work? Im not quite sure but the 2ds won't run any game that uses NFC readers
No Progress
4/16
4/16/2025, 4:04 PM
New Inquiry
domcobian0
IXL
4/16
Wants to know about replacements for both top and bottom screens.
No Progress
4/16
4/16/2025, 4:04 PM
New Inquiry
mr.stealurgameboi
4/16
Broken vol slider, screen flash. Need clarification on which one.
No Progress
4/16
4/16/2025, 4:04 PM
1
Count Not Blank
Acknowledged, Not Rep'd
30
Acknowledged, Not Rep'd
mrkrabz
MULT.
4/16
DSI double white scrns, DSL mobo swap.
NEED WESTON/WILLIAM DIAGNOSTIC FOR QUOTE (idk what the issue is)
WE HAVE NOT RESPONDED SINCE JANUARY!!!
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
msat1229
SWO
4/16
Mod chip install
WE HAVE NOT RESPONDED SINCE JULY!!!
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
ninfamorales
SWO
4/16
Switch no power
WE HAVE NOT RESPONDED SINCE AUGUST!!!
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
got2catc-23
SWR
4/16
Dead fan & needs new thermal paste. Back cover beat up, but they don’t need it replaced.
WE HAVE NOT RESPONDED SINCE SEPTEMBER!!!
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
agent_moler
N3X
4/16
Analogue stick, Dpad, & Face buttons
WE HAVE NOT RESPONDED SINCE OCTOBER!!!
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
aamele_6
N3X
4/16
Defective R button & Touchscreen.
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
soraroxs
N3X
4/16
1. Battery if full on gone2. Sd card slot got knifed into meaning all that board area may be damaged3. Top screen is all green and black4. Top shell is cosmetically damagedBottom is full on gone ripped off
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
stateline.holyoke
BULK
4/16
Inquiry for bulk repairs
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
wolfc_63
3XL
4/16
bad dig
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
ryanwynn357
SWR
4/16
charger port, power button (I think)
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
bargainsrescue
3XL
4/16
broken back cover, wifi issue.
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
dragonshieldv1
2DS
4/16
Detergent leak damage, screen flash on power attempt.
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
lagniappeoutlet
MULT.
4/16
IXL, 3XL, 3DS, various power/batt issues.
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
zasch_1396
3DS
4/16
broken ‘ribbon cable’ (ambiguous, asked for clarification 12/4)
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
jamedrai_0
3DS
4/16
bad hinge
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
carlgeorgie
3XL
4/16
bad hinge
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
sydfore32
3DS
4/16
top scrn replace
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
buddypro_854
MULT.
4/16
DSI & DSL, dead fuse & DIG, tried soldering themself to no avail.
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
elmolikesp6
3XL
4/16
reshell/USB-C
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
carrob_469
2DS
4/16
game slots not reading
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
rebel-redfive
SWL
4/16
bad USB C port
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
chromathicka
N3X
4/16
dead pixels top scrn
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
kim-9650
N3X
4/16
top screen flash?
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
groseclose.pam2012
DSL
4/16
bad DIG
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
jose_wsantos
MULT.
4/16
x2 DSL’s
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
loove_87
N3X
4/16
various upgrades- see messages
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
markymark93286
MULT.
4/16
x4 DSL - One has a damaged screen, the others have no power on issues.
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
lan22511
3XL
4/16
RB bad, inner CAM bad, missing screws
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
j56gz_45
DSL
4/16
broke his potentiometer for bottom screen
No Progress
4/16
4/16/2025, 4:04 PM
Acknowledged, Not Rep'd
blai-welc
N2X
4/16
Water damage, turns on but intermittent power stability, ct. accidentally broke a bumper contact. Needs soldering at least.
No Progress
4/16
4/16/2025, 4:04 PM
30
Count Not Blank
Comms Started
7
Comms Started
rmcl8800
N2X
4/16
Screen pop, fails to power on. Daughter wants to keep data on drive. Needs to keep cost low.
No Progress
4/16
4/16/2025, 4:04 PM
Comms Started
2XL
4/16
ARM11 Core 1 error code on bootup (Luma3DS)
Customer last response Oct 28. Checked in 11/19, wait a bit longer for response before putting in Dead Comms.
No Progress
4/16
4/16/2025, 4:04 PM
Comms Started
fayez-09
3XL
4/16
I've a 3ds xl working great but need to change the socket of the 3d because it's broken not able to install the flex cable.
WE HAVE NOT RESPONDED TO THEIR QUESTION SINCE FEBRUARY!!!
No Progress
4/16
4/16/2025, 4:04 PM
Comms Started
redeyeravage
DSI
4/16
Needs fuse soldered on mobo. Wants to know if we can accept a broken board or some shit as a trade-in.
WE HAVE NOT RESPONDED TO THEIR QUESTION SINCE FEBRUARY!!!
No Progress
4/16
4/16/2025, 4:04 PM
Comms Started
MULT.
4/16
Reshells for a DSL and a 3DS. Buyer looking into shell options as of 11/19.
No Progress
4/16
4/16/2025, 4:04 PM
Comms Started
ginsengman
IXL
4/16
Orange light flash, no pwr. Already tested good batt.
No Progress
4/16
4/16/2025, 4:04 PM
Comms Started
aliclegu
4/16
NO IDEA WHAT’S GOING ON WITH THIS ONE, WE HAVEN’T GIVEN A QUOTE AND YET THEY ORDERED TWICE...
1/13 | Cancelled existing orders and notified of such, asked for patience while we deliberate on quote, and to only order AFTER it’s given (and only ONCE lol). Still waiting on quote.
No Progress
4/16
4/16/2025, 4:04 PM
5
Count Not Blank
Quote Given
2
Quote Given
antaran87 (2)
N3X
4/16
Run diagnostics, add scrn protectors, rep. mSD reader.
STATUS? - REC’D BY WESTON? - UNANSWERED CT. QUESTION.
9/26
11/19
No Progress
4/16
4/16/2025, 4:04 PM
Quote Given
baygr-30
SWL
4/16
Reshell.
No Progress
4/16
4/16/2025, 4:04 PM
0
Count Not Blank
Dead Comm's
25
Dead Comm's
PSNIPE
2DS
N2X
4/16
2DS needs top scrn cover replaced, N2DS needs new top screen & top outer shell piece.
6/9
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
ta_54
DSL
4/16
Double whites, dead pixels.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
dihern
DSI
4/16
Orange light blinks when trying to charge it, they already tried a replacement battery to no avail.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
phbie14
2DS
4/16
Blue light issue, “Tries to turn on, the blue light goes out after about 1 second. Tried replacing the camera cable, no luck.”
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
rycechrispies1
N3X
4/16
Dead top screen. Rep top, or mobo if fails. Not advisable due to cost relative to value of console.
WE HAVE NOT RESPONDED SINCE JANUARY - gave quote, will revisit if ct. is interested still by some miracle.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
ach_central
IXL
4/16
"Microphone is in degraded state, headphone jack is damaged and needs replacement. What would the cost of a service like this be?”
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
juanloz5
3DS
4/16
“I would like to restore, basically change the housing shell and the bottom screen for a new one”
NO BUYER RESPONSE IN A WHILE
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
ebins_31
3XL
4/16
bad top, messed-up BOS. Says battery doesn’t hold in place very well.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
lebronjameshairlineseller
3XL
4/16
Blue light on power attempt, speaker pop & die.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
carbel-34
3XL
4/16
tried case swapping a 3ds xl and messed up a connector tab on the motherboard that holds down ribbon cables and never finished the case swap
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
natgr-7355
3XL
4/16
Cosmetic damage + L BUMP issues. Awaiting clarification on hinge damage.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
fuzebuys
3DS
4/16
No pwr after reshell, completing & altering reshell.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
brainst0rming
2DS
4/16
Failing power-on (blu light flash 2 sec) after reshell job.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
bryanc52
3XL
4/16
Shell repair/replacement.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
justicmimm-0
DSL
4/16
L bump trigger dysfunctional.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
nfrazee28
2DS
4/16
I contacted you around three weeks ago or so, and since then have gotten out my faulty SD card 2DS and reminded myself what the problem is. This first appeared when I attempted a transfer, but seems to be in play with multiple different SD cards: the system thinks the SD card is in Write Protect mode even when it is not. This is the case with a few different SD cards, both full sized and micro in adapters. Looking on various online information sources, this seems to be happening because something in the SD slot is either very dirty or slightly bent such that something is not contacting properly.
7/2
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
phbie14
2DS
4/16
blue light issue. Tries to turn on, the blue light goes out after about 1 second. Tried replacing the camera cable, no luck.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
dihern-928463
DSI
4/16
The orange light blinks when I try to charge it. The console itself doesn’t charge. I bought a new battery but that didn’t seem to be the issue.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
wq47s93
2DS
4/16
stripped screw removal
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
devobuen0
N3X
4/16
broken z and zl button, ( I have replacement ones but don't know how to properly install them to make them responsive.) An unresponsive a button , a start button that is always pressed down, and a small crack in the bottom left of the top screen.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
brevalyncenea
2DS
4/16
Asked for rough estimate of generic, vague repair. Weston replied to no response.
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
hershey_9059
2DS
4/16
ribbon connecting the motherboard to the circle pad ripped when I was trying to clean it, and the tiny little piece on the board that you connect a circle pad to by clamping the ribbon down is broken off. I would like the same motherboard though for all my things on the 2ds I have. The other problem is my camera connection ribbon is broken. It’s mainly that and my card reader is a little sticky
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
acethesfseller
2DS
N2X
4/16
Screen replacements
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
4/16
No Progress
4/16
4/16/2025, 4:04 PM
Dead Comm's
brwil-383552
N3X
4/16
Bad 3D, top screen, and/or Digitizer. Ct. did some of their own troubleshooting, DIG stopped working again after they had recently replaced it while investigating the Top screen issue. Unclear if TOP really needs to be replaced or just the 3D/Backlight cable. AWAITING CONFIRMATION FROM BUYER TO PROCEED.
No Progress
4/16
4/16/2025, 4:04 PM
0
Count Not Blank
Initial Purchased
2
Initial Shipped
10
Initial Shipped
phantasm_63
MULT.
4/16
3 consoles; DSL, DS, DSI. Various Issues.
12/13
1/3
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
pa198650
3XL
4/16
Replace top screen
HAVE WE RECEIVED?
9/8
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
3XL
4/16
L/R bad.
HAVE WE RECEIVED?
9/26
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
devobuen0
N3X
4/16
Bad top, unresponsive/stuck buttons.
DELAYED - CUSTOMER CAN’T AFFORD RN (+ FAILED CANCELLATION??)
10/4
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
morganun95
DSL
4/16
A/R & Dpad Clean Contacts
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
cedarkno_68
DSL
4/16
No power or LED
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
nzg412
DSL
4/16
Top screen has dead pixels.
NOTE - NO INIT. ORDER (CANCELLED) | Ct. ignored directions and did his own thing, tried to send w/ own box/label but post office hasn’t processed it yet. Heading to Ukiah house because he just copied the return address on the first thing he bought from us a while back.
1/23 | Ct. responded. May have sent to SJ, no progress from Post Office on his end. Canceled order, since he’s using his own box and label. Awaiting update regarding post office issue.
No Progress
4/16
4/16/2025, 4:04 PM
Initial Shipped
dylanr189
ODS
4/16
Needs scrn & reshell
2/25
No Progress
4/16
4/16/2025, 4:04 PM
1
Count Not Blank
Received, In Queue
11
Received, In Queue
raykpor0
3XL
4/16
Hinge repair
9400111105501669261604
10/30
11/19
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
sokaku7
N2X
4/16
2XL - Faulty TOP
3XL - Power Issues
9400111105502808610444
12/19
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
DSI
4/16
top screen issue. liquid damage possible.
9400111105502722780629
2/3
No Progress
9400111105503463072325
4/16
4/16/2025, 4:04 PM
Received, In Queue
lekau54
IXL
4/16
Bad top
9400111105502722789950
2/3
No Progress
9400111105503463072325
4/16
4/16/2025, 4:04 PM
Received, In Queue
hawm59
N3X
4/16
reassemble
1/23 | Opened a dispute because of the delay in shipping (my bad y’all). Closed it once I replied and explained the delay away, but their patience may be thinner moving forward.
9400111105502722783347
2/3
No Progress
9400111105503463072325
4/16
4/16/2025, 4:04 PM
Received, In Queue
darrenb4734
2DS
4/16
cracked screens | NEEDS INTAKE PROOFS
3/10
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
licont8
3DS
4/16
Faulty charge port, cart slot, D-Pad, BWD.
9400111105502808613155
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
bennykingston681
MULT.
4/16
N3XL 1 - Replace TOP & Home Button
N3XL 2 - Replace Speaker Cable or BOT, depending on issue.
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
edgardon-80
4/16
Extra Delayed - message sent to apologize. $5 MARKDOWN OFFERED.
9400111105502482509737
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
otmat-95
2DS
4/16
bad screens?
NEEDS MORE TIME - VOIDED LABEL & WILL PROVIDE A NEW ONE WHEN TIME COMES.
SCREEN ARRIVED BROKEN FUUUUUUUUUUCK
SEE NOTES
No Progress
4/16
4/16/2025, 4:04 PM
Received, In Queue
DSL
4/16
Top screen bad
9400111105503463098905
No Progress
4/16
4/16/2025, 4:04 PM
4
Count Not Blank
Current
5
Current
berean0303
N2X
4/16
Faulty TOP, possible MBD replace.
Wants to send us a part. Providing Label (Tracking # in ‘Transfer’ column)
INCLUDE $5 LABEL COST IN FINAL BILL
9400111105502808615081
11/5
Awaiting Parts
9400111105502481480396
4/16
4/16/2025, 4:04 PM
Current
brwil-383552
N3X
4/16
Bad 3D, top screen, and/or Digitizer.
INAD due to long delay in resoone
9400111105501708570308
9/16
11/14
In Progress
9400111105501669522231
4/16
4/16/2025, 4:04 PM
Current
cloudgl67
DSL
4/16
DSL - bad top, cracked shell, clean DIG/BOT
9400111105502722788069
2/3
No Progress
4/16
4/16/2025, 4:04 PM
Current
scienc-4330 (2)
DSL
4/16
SHIP-BACK TO HAVE THE BOTTOM SCREEN REPLACED TO MATCH HUE OF TOP. Also wants us to check out a ‘slight discoloration’ on TOP. ROF???
(Doing a return-ship to skip the initial shipment - tracking in ret. details.)
9400111105501032615393
10/24
No Progress
4/16
4/16/2025, 4:04 PM
Current
twiceheldhome
3DS
4/16
Bad top scrn, no pwr.
RESPOND ASAP
10/30
No Progress
4/16
4/16/2025, 4:04 PM
4
Count Not Blank
Secondary Posted
1
Secondary Posted
SWO
4/16
Switch OLED stopped charging. Attempt replacing charge port, otherwise replace mobo.
WILLIAM BRINIGNG OVER BREAK.
TO COMPLETE BY END OF BREAK - CT INFORMED
ALREADY DELAYED - PLEASE TREAT W/ HIGH PRIORITY.
9416411105501551596328
No Progress
4/16
4/16/2025, 4:04 PM
1
Count Not Blank
Secondary Purchased
0
0
Count Not Blank
Secondary Shipped
5
Secondary Shipped
brainiac9x
N3X
4/16
Bad top screen
DELAYED - AWAITING PARTS X2
9400111105501551562192
Complete
4/16
4/16/2025, 4:04 PM
Secondary Shipped
ryansretrofinds
MULT.
4/16
x2 DSL PLT rep, x1 IXL TOP rep & x1 DSI TOP rep.
WILLIAM BRINGING TWS OVER BREAK - COMPLETE BY END OF WEEK.
AMEND LISTING FOR 1ST 3 CONSOLES
9400111105501731878518
9/26
In Progress
4/16
4/16/2025, 4:04 PM
Secondary Shipped
champs1101
N3X
4/16
top screen replacement, possible re-shell. Have shells & need top screen, looking for a top screen still.
9400111105501983864031
Awaiting Parts
4/16
4/16/2025, 4:04 PM
Secondary Shipped
dydy891
4/16
9400111105501087077368
10/18
No Progress
4/16
4/16/2025, 4:04 PM
3
Count Not Blank
Archived
34
Archived
TIMELINETECH
DSI
4/16
Needs to be reassembled to recover important photos & restored to working order if possible. Bad CAM & Charge Port.
4/9
Complete
4/16
4/16/2025, 4:04 PM
Archived
yen53
3XL
4/16
3XL needs new speaker cable installed.
Will check if reseating cable works.
Some flaws in reassembly present from an apparent earlier attempted repair, have been disclosed to client so they know it wasn’t us.
Spkr cable re-seating failed. Ordered new cable (17-11079-28879) & set of rep. screws. No OEM screws available.
Cable has arrived, needs to be installed.
6/8
Complete
4/16
4/16/2025, 4:04 PM
Archived
claytroxell
DSL
4/16
Blown fuse, bypass fuse or rep. mobo.
9400111105500746869030
6/21
Awaiting Buyer Response
4/16
4/16/2025, 4:04 PM
Archived
aapra-29
IXL
4/16
Broken hinge, needs reshell & new ALL installation.
AWAITING PARTS - WHERE IS IT?
Issued refund for porn content & memory wipe.
9400111105500746864998
6/17
7/1
Awaiting Buyer Response
4/16
4/16/2025, 4:04 PM
Archived
Lord Barney Hisself
MULT.
4/16
Basic description of problems presented.
IMPORTANT ALERT - BARNEY APPROACHES (RUN)
11/21
No Progress
4/16
4/16/2025, 4:04 PM
Archived
nichmi_12
N3X
4/16
TOP shuts off at certain angles.
Awaiting Parts
4/16
4/16/2025, 4:04 PM
Archived
rdthree2
2XL
4/16
2DS XL Needs new top screen
9400111105500515762463
6/27
No Progress
4/16
4/16/2025, 4:04 PM
Archived
coltc_19
3XL
4/16
Reassemble, install CAM.
9400111105500746856801
Awaiting Parts
4/16
4/16/2025, 4:04 PM
Archived
shifty2727
2DS
4/16
Unresponsive R button, needs rep component soldered to the board. Ct. tried cleaning w/ alcohol already. Need to order the part. Prior repair tech fucked up some screws. Double check start/sel buttons on final test. Who’s doing the repair?
Complete
4/16
4/16/2025, 4:04 PM
Archived
average_k
JCon
4/16
stick drift fix
8/3
No Progress
4/16
4/16/2025, 4:04 PM
Archived
mileatchiso0 (2)
N3X
4/16
Reshell job, take a look at volume slider.
9400111105501708594106
9/16
No Progress
4/16
4/16/2025, 4:04 PM
Archived
farom82
2XL
4/16
Replace L bumper button. Pads ripped off motherboard so run jumper wire to test pads right next to button. Tested those pads and they work to solder to. Quoted $40, buyer agreed, listing has been purchased.
MIS-SHIPPED TO AHANU. SHIP TO US TRACKING # INDICATES TRANSIT FROM AHANU TO WESTON
9400111105500980309378
Complete
4/16
4/16/2025, 4:04 PM
Archived
3XL
4/16
Bad CAM. Custom firmware.
9400111105501466290289
Complete
4/16
4/16/2025, 4:04 PM
Archived
antaran87
2XL
4/16
Replace bottom screen & digitizer (used combo)
Install screen protectors
Install replacement aftermarket battery
9400111105501526112964
No Progress
4/16
4/16/2025, 4:04 PM
Archived
rosiebloom
JCon
4/16
Joytick repair
9400111105501983826688
8/20
Complete
4/16
4/16/2025, 4:04 PM
Archived
whiteninja [1]
DSL
4/16
DSL needs new DIG port flap attached and sent DIG installed.
DIG flap broke, rep’d mobo instead.
ITP
4/16
4/16/2025, 4:04 PM
Archived
MILEATCHISO
N3X
4/16
SNES SE N3XL needs new top scrn cover & L trigger FLX
Need to order FLX
Replace Bottom Screen Digitizer
Complete
Buyer Notified
4/16
4/16/2025, 4:04 PM
Archived
PCTECH
3XL
N3X
4/16
1) I have one Red unit I tried to replace the working but cracked screen on, I either have a DOA upper lcd, damaged upper lcd cables (don't think so) or just didn't snap them in properly (most likely).
2) I have a second Pink unit that inherited from another local computer store, it needs to be diagnosed and put back together.
StartedPart(s) OrderedBuyer Notified
Complete
4/16
4/16/2025, 4:04 PM
Archived
SILSH
N2X
4/16
N2XL needs new top screen and possibly antenna wire, possibly top shell assembly replacement. Buyer wants to replace anything necessary. Not clear what their preference is for parts acquisition. Replacement screen in the $13 range.
Complete
Buyer Notified
4/16
4/16/2025, 4:04 PM
Archived
EMMAJOY
3DS
4/16
REP TOP & JOY ISSUE
SHIPPING TO AHANU DUE TO WESTON SCHOOL ENDING SOONER THAN IT WILL ARRIVE
9400111105500938465965
5/9
No Progress
4/16
4/16/2025, 4:04 PM
Archived
whiteninja [2]
GBA
4/16
GBA needs vol slider cleaned out & cosmetics swapped for greens.
Did my best to clean slider, need AA’s to test still. Swapped cosmetics for green on sides, black on face due to aftermarket kit lacking start/select buttons.
Complete
4/16
4/16/2025, 4:04 PM
Archived
SAINST
3DS
4/16
Top scrn flickering, image even on dark scrn, could be related to backlight ribbon cable thru the hinge.
[HOMEBREW OS]
MOST RECENT “TO US” TRACKING IS FROM AHANU TO WESTON
9400111105500515173672
No Progress
4/16
4/16/2025, 4:04 PM
Archived
RAHULFO
DSL
4/16
WAITING ON BUYER PURCHASE TOKEN LISTING TO SHIP
Complete
4/16
4/16/2025, 4:04 PM
Archived
niga3962
DSL
4/16
BLU 1: Needs replacement membrane, contact clean.
BLU 2: check calibration, rep DIG if necessary, rep both scrns.
BLK: Rep both scrns.
NOTE: CT PITCHED A BITCH ABOUT THE VERY MODIFICATIONS HE AGREED TO, MIGHT LEAVE BAD REVIEW.
Repair Delivered
4/16
4/16/2025, 4:04 PM
Archived
AILOW
3XL
4/16
Top scrn rep.
Repair Shipped
4/16
4/16/2025, 4:04 PM
Archived
Shisi
3XL
4/16
Needs DIG rep’d. Part not ordered yet. Was initially not quoted for labor by accident, follow up has been sent asking them to confirm if they’d like to proceed. Package awaits confirmation to ship.
9400 1112 0621 7657 7134 96
Part(s) Ordered
4/16
4/16/2025, 4:04 PM
Archived
PLACEHOLDER
4/16
...
No Progress
4/16
4/16/2025, 4:04 PM
Archived
silverwaredragon
DSL
DSI
4/16
DSL REP ALL, DSI REP TOP
MIS-SHIPPED TO AHANU. SHIP TO US TRACKING # INDICATES TRANSIT FROM AHANU TO WESTON
9400111105500980388854
Complete
4/16
4/16/2025, 4:04 PM
Archived
4/16
Complete
4/16
4/16/2025, 4:04 PM
Archived
daniemaster_9
4/16
MIS-SHIPPED TO AHANU. SHIP TO US TRACKING # INDICATES TRANSIT FROM AHANU TO WESTON
9400111105500980381145
No Progress
4/16
4/16/2025, 4:04 PM
Archived
xxbluethunderxx
DSL
4/16
Rep TWS, possibly BOT if color temp not match.
No Progress
4/16
4/16/2025, 4:04 PM
Archived
licont8
3DS
4/16
See Details.
9400111105501669261604
No Progress
4/16
4/16/2025, 4:04 PM
1
Count Not Blank
Declined
1
Declined
shadowcharm3r
DSI
4/16
R trigger & SD Card reader dysfunctional - ENDED UP LINKING TO A PART.
No Progress
4/16
4/16/2025, 4:04 PM
0
Count Not Blank
Buyer Notfied
1
Buyer Notfied
4/16
No Progress
4/16
4/16/2025, 4:04 PM
0
Count Not Blank
Complete
0
0
Count Not Blank
50
Count Not Blank
I
Generic Response for New Inquiries we don’t have time to address at the moment:
Hello, thanks for reaching out!
-
This reply is to let you know that I have seen your message, and, although I am unable to provide an exact response to it at this time, I am working to address it in detail as soon as possible. In the meantime, providing any details and/or photos available to demonstrate your device(s)’ symptoms, as well as a quick review of the questions below and a bit of easy DIY testing, can go a long way toward streamlining the diagnostic process.
-
1. Does the device power on and boot normally? If not, what happens when you try to turn it on? Pay attention to any screen flashes (top or bottom), LED indicators, bootup error codes, and/or speaker static output.
-
2. If the device fails to read games, are any of the connector pins within the affected port(s) bent or missing? If not, does cleaning the pins by carefully yet rapidly inserting and removing a game cartridge or small fold of fine-grit sandpaper (dabbed with a touch of rubbing alcohol if necessary, allowing for full evaporation before power-on) solve the issue?
-
3. If you’re having issues with touch sensitivity or accuracy, are you able to fully complete the digitizer calibration process within the system settings, and if so, does this fix the issue? If the digitizer fails to register touch at all, does carefully removing the colored plastic bezel (NOT the transparent layer beneath it) and cleaning out any lodged debris solve the problem?
-
4. Is the data stored on your device(s) such as photos, notes, and/or digital game copies accessible, and is it important to you that it is retained and/or recovered if possible? If so, creating a backup of important files prior to sending the device in for repair will be prudent where possible.
-
Thank you for taking the time to investigate these details as I work toward the opportunity to discuss this further. Your patience is sincerely appreciated, and I look forward to speaking with you soon!
-
Best regards,
-
—TKCN
Generic
Here is an outline of the estimated costs for everything we’ve discussed so far. Does everything look correct and fair to you?
If you’re ready to proceed with the repair order, please purchase this listing. We’ll send you a package enclosed with shipping materials—including shipping tape and a prepaid stick-on return label—which you can use to safely package and ship your order to us. Inside will be a form with the same estimate I showed you before along with some terms and conditions for the service. Please review and sign this form and include it in the box with your console(s) when you ship it back to us.
-
We process all repairs in the order in which they are received, and due to recent spikes in demand, there may be a significant lead time before we can start your repair. While we strive to expedite every repair as much as possible, your patience will be much appreciated.
-
I’ll let you know once we’ve received your device(s), and keep you updated from start to finish. If anything comes up during repair that would change the end cost of repair from the amount you agreed to, I’ll bring it to your attention before deviating from the original repair plan. Once all repairs are complete, I’ll
There are no rows in this table
Complexity Tier
Console Types
Basic
Moderate
Complex
Tier 1
DSL, GBA, DSI, 2DS
$5
$10
$20
Tier 2
3DS, 3XL, IXL
$10
$20
$30
Tier 3
N3X, N2X, N3D
$15
$25
$35
Tier 4
SWO, SWR, SWL
$20
$30
$40
There are no rows in this table
There are no rows in this table
REPAIR ORDER OVERVIEW 2
#
Service Status:
TYPE:
Search
Received, In Queue
11
Current
5
7
3
1
1
4
Received, In Queue
Buyer Username
sokaku7REPAIR
Repair Progress
No Progress
Received, In Queue
Buyer Username
raykpor0REPAIR
Repair Progress
No Progress
Received, In Queue
Buyer Username
bennykingston681
REPAIR
Repair Progress
No Progress
Received, In Queue
Buyer Username
edgardon-80REPAIR
Repair Progress
No Progress
Received, In Queue
Buyer Username
darrenb4734REPAIR
Repair Progress
No Progress
Received, In Queue
Buyer Username
lekau54REPAIR
Repair Progress
No Progress
Received, In Queue
Buyer Username
licont8Repair Progress
No Progress
Received, In Queue
Buyer Username
otmat-95Repair Progress
No Progress
Received, In Queue
Buyer Username
hawm59REPAIR
Repair Progress
No Progress
Current
Buyer Username
cloudgl67REPAIR
Repair Progress
No Progress
Current
Buyer Username
brwil-383552REPAIR
Repair Progress
In Progress
Current
Buyer Username
scienc-4330 (2)REPAIR
Repair Progress
No Progress
Current
Buyer Username
twiceheldhomeREPAIR
Repair Progress
No Progress
Current
Buyer Username
berean0303REPAIR
Repair Progress
Awaiting Parts
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