Naming

Send-It! Tech Repair

Implies “sending it” to try repairing new things

Leans into the mail-in repair model.

⁠

Website:

Parts Storefront

Split by console type>screen type or misc

Refurbished Consoles Storefront

Repair Order

Benefits, sell the service in general

Prompt customer to specify which type of device they have

If common device we can fix, proceed. If not, prompt “unavailable” or modified message to disclaim our lack of experience

Prompt customer to specify general issue type

How can we help you?

Device Repair

Replacement Parts & Upgrades

Refurbished Devices

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