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Ramp Onboarding Plan
Plan to help Ramp define and maintain application dependency goals
Week 1-2: Kickoff and Preparation
Organize a kickoff meeting with Stephen / Eli and any other key stakeholders from Ramp to understand high-level goals for the code to be integrated.
Set up #ramp-infield Slack support channel.
Infield founders and engineers will also be available through
support@infield.ai
.
Prepare training collateral for presentation to broader Ramp team and reference collateral for ongoing support.
This can be optional based on how Stephen / Eli view broader team usage.
Week 3-4: Team Training
Infield founders conduct Zoom training session for Ramp engineers showing how to prioritize and implement upgrades more efficiently.
Announce channels for support and ongoing product feedback.
Billing period would start at this point.
Set up bi-weekly meeting with Stephen / Eli to review Infield usage and upgrade progress.
Ongoing Support and Feedback
Enhanced documentation at
docs.infield.ai
.
Bi-weekly 30 min meeting with Stephen / Eli - founders also reachable anytime through
founders@infield.ai
.
Ongoing support with broader team through #ramp-infield channel and
support@infield.ai
.
Week 1-2: Kickoff and Preparation
Week 3-4: Team Training
Ongoing Support and Feedback
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