Skip to content
Return Policy
Return Policy
Effective Date: [Insert Date]
We aim to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your product, this Return Policy outlines the terms and conditions for returns, refunds, and exchanges.
1. Eligibility for Returns
Return Window:
Products can be returned within 30 days of the purchase date for a refund or exchange.
Condition of Returned Items:
The product must be unused, unworn, and in its original condition, including packaging, tags, and QR code functionality.
Any tampered QR codes or damaged products caused by improper use will not be eligible for return.
Proof of Purchase:
A valid proof of purchase (receipt or order confirmation email) is required for all returns.
2. Non-Returnable Items
The following items are not eligible for return:
Products that have been customized or altered.
Products damaged due to improper care, misuse, or unauthorized modifications.
Any product that has been used for affiliate promotions where the QR code has generated commissions.
3. Refunds
Refund Process:
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 7–14 business days.
Deductions:
Refunds may exclude shipping fees, unless the return is due to a defect or error on our part.
Affiliate Commission Adjustment:
If the returned product generated a commission through its QR code, the associated affiliate commission will be deducted from future payouts or refunded to the customer.
4. Exchanges
Eligibility for Exchange:
Exchanges are available for items that are defective, damaged, or incorrectly sent.
For size or style changes, you may need to pay additional shipping costs.
Process:
Contact us within 30 days of purchase to request an exchange.
Once the original item is received and inspected, we will ship the replacement.
5. Defective or Damaged Products
Reporting Issues:
If you receive a defective or damaged product, notify us within 7 days of receipt.
Provide clear photos of the issue and the product's QR code.
Resolution:
We will offer a replacement, refund, or store credit based on your preference.
6. Return Shipping
Customer Responsibility:
Customers are responsible for return shipping costs, except in cases of defective or incorrectly sent items.
Shipping Instructions:
Pack the product securely to prevent damage during transit.
Use a trackable shipping method and retain the tracking number.
Return Address:
[Insert your business return address here.]
7. How to Initiate a Return
Contact Us:
Email us at [Insert Your Email] or call [Insert Your Phone Number] with your order details.
Approval:
Once your return request is approved, you will receive a Return Authorization Number and further instructions.
8. Questions or Concerns
If you have any questions about our Return Policy, please contact us:
Email: [Insert Your Email]
Phone: [Insert Your Phone Number]
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ··· in the right corner or using a keyboard shortcut (
CtrlP
) instead.