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Known Issues


Issue Type
Status
Module
Present in
Fixed in
Search
Issue
Submitted by
Vote
Details
Issue Type
Status
Module
i
1
​
Ali Ryder
Open
​
Open
​
2
Chronic homelessness not working properly
Ali Ryder
Open
Bug
Open
Clients
Housing History
Housing Status
3
Add SPDAT v5 series
Ali Ryder
Open
New Feature
Open
SPDAT & VI-SPDAT
4
Housed Safely Last Night missing from workflow
Ali Ryder
Open
Known Issues
Open
Diversion
5
Outreach List tied to wrong right
Ali Ryder
Open
Bug
Open
Outreach
Rights
6
Encampments List tied to wrong right
Ali Ryder
Open
Bug
Open
Outreach
Rights
7
Diversion does not count as activity
Ali Ryder
Open
Known Issues
Open
Diversion
8
Missing Add Housing Loss Prevention button on Diversion workflow
Ali Ryder
Open
Known Issues
Open
Rights
Diversion
9
"Diversion workflow steps" shows to users without right
Ali Ryder
Open
Bug
Open
Rights
Diversion
10
Ability to disable explicit consent option
Christie Scott
Open
New Feature
Open
Consent
11
Missing shelter on Bed Availability tab
Katie
Open
Display Issue
Submitted to INFC
Admissions
12
Weird behaviour on Calls & Visits Log
Sherri
Open
Bug
Open
Calls and Visits Log
13
Difficulty saving SPDATs
Ali Ryder
Open
Performance Issue
Open
SPDAT & VI-SPDAT
14
Duplicate Clients in CA module (Consent)
Ali Ryder
Open
Bug
Open
Coordinated Access
Consent
15
Alternate Client Types: Anonymous & Dependent
Ali Ryder
Open
Feature Requests
Open
Clients
16
Financial Assistance Module
Ali Ryder
Open
Feature Requests
Open
​
17
Unit Inspections
Ali Ryder
Open
Feature Requests
Submitted to INFC
Housing Units
18
Workflows
Ali Ryder
Open
Feature Requests
Open
​
19
Programs Modifications
Ali Ryder
Open
Feature Requests
Open
​
20
Subscribe/Notify/Follow
Ali Ryder
Open
Feature Requests
Open
​
21
Track Arrears
Ali Ryder
Open
Feature Requests
Submitted to INFC
​
22
Rent Adjustments
Ali Ryder
Open
Feature Requests
Submitted to INFC
​
23
Make Languages more useful
Ali Ryder
Open
Feature Requests
Open
Languages
24
PIT Count Local Questions Error
Ali Ryder
Open
Known Issues
Open
PIT Count
25
Bug in Report Categories
Ali Ryder
Open
Known Issues
Open
Reporting
26
Can't add client with Service Restriction to Group Activities
Ali Ryder
Open
Bug
In Progress
Group Activities
Service Restrictions
27
Manage rooms and beds shows date twice
Ali Ryder
Open
Display Issue
Planned
Admissions
28
Document date
Ali Ryder
Open
Display Issue
In Progress
Consent
Documents
29
Edit Clients in Waiting List rights issue
Ali Ryder
Open
Known Issues
Open
Rights
Waiting Lists
30
Address field in Housing Unit Search supercedes other fields
Ali Ryder
Open
Known Issues
Open
Housing Placements
Housing Units
31
Client Reservation List Add button
Ali Ryder
Open
Known Issues
Open
Admissions
32
Bugs in Reservations
Ali Ryder
Open
Known Issues
Open
Admissions
33
Delete Reservations
Ali Ryder
Open
Known Issues
Open
Admissions
34
Unsecure housing
Ali Ryder
Open
Minor Enhancement
Open
Housing Placements
35
Housing Placement dates
Ali Ryder
Open
Known Issues
Open
Housing Placements
36
End Housing Placement after move-in
Ali Ryder
Open
Minor Enhancement
Open
Housing Placements
37
Restrict Client List gets stuck
Ali Ryder
Open
Known Issues
Open
System
38
Case Management Rights
Ali Ryder
Open
Known Issues
Planned
Case Management
Rights
39
Person/People parameter doesn't show users
Ali Ryder
Open
Bug
In Progress
Reporting
40
Hidden fields showing on "Create and Add [family] Member"
Ali Ryder
Open
Known Issues
Open
Clients
Families
41
Automatically update Geographic Region field on Vitals
Ali Ryder
Open
Minor Enhancement
Open
Clients
42
Goods and Services not in Audit Log
Ali Ryder
Open
Known Issues
Open
Audit Log
Goods & Services
43
Group Activities not in Audit Log
Ali Ryder
Open
Known Issues
Open
Audit Log
Group Activities
44
Error with Shelter Population and Stay Statistics
Ali Ryder
Open
Known Issues
Open
Reporting
45
Clients missing from Search Results in HIFIS 4.0.59.7.1
Ali Ryder
Open
Known Issues
Open
Clients
Consent
46
Search results filtered by activity
Ali Ryder
Open
Faulty Intended Behaviour
Open
​
47
Shared documents box
Ali Ryder
Open
Feature Requests
Open
System
48
Group Activities - Delete
Ali Ryder
Open
Known Issues
Open
Group Activities
49
Waiting List Timeouts (Error 500)
Ali Ryder
Open
Known Issues
Open
Waiting Lists
50
Sort Client State History by Date
Ali Ryder
Open
Known Issues
Open
Audit Log
51
Activity status derived from audit log not service dates
Ali Ryder
Open
Known Issues
Open
Clients
Coordinated Access
52
Searching for hyphenated names
Ali Ryder
Open
Known Issues
Open
Clients
53
Rights issue for Client Program List
Ali Ryder
Open
Known Issues
Open
Rights
54
Watch Concerns wrongly attributed in Audit Log
Ali Ryder
Open
Known Issues
Open
Audit Log
55
Housing Loss Prevention filters broken
Ali Ryder
Open
Known Issues
Open
Housing Loss Prevention
56
Daily Shelter Occupancy Report
Ali Ryder
Open
Known Issues
Open
Reporting
57
Contact Information wrongly attributed in Audit Log
Ali Ryder
Open
Known Issues
Open
Audit Log
58
Some fields not displaying in Custom Table list
Ali Ryder
Open
Known Issues
Open
Custom Tables
59
Clients visible in some search boxes they shouldn't be
Ali Ryder
Open
Known Issues
Open
Incidents
Messaging
System
60
Default Service Provider on login screen
Ali Ryder
Open
Minor Enhancement
Open
System
User Accounts
61
Custom Table ordering
Ali Ryder
Open
Known Issues
Open
Custom Tables
62
Client Service Delete supercedes rights
Ali Ryder
Open
Known Issues
Open
System
63
Housing Status: Status records predate data
Ali Ryder
Open
Bug
Planned
Admissions
Clients
Coordinated Access
Housing History
64
Activity Status: Duplicated statuses
Ali Ryder
Open
Bug
In Progress
Clients
Coordinated Access
65
Homeless Days in CA Module
Ali Ryder
Open
Known Issues
Open
Coordinated Access
66
Add Caseworkers as Contacts
Ali Ryder
Open
Major Change
Open
Case Management
Contacts
Housing Loss Prevention
Housing Placements
SPDAT & VI-SPDAT
VAT
67
Separate Relationships table Contacts/Families
Ali Ryder
Open
Minor Enhancement
Open
Contacts
Families
68
Authenticate/Lock
Ali Ryder
Open
Feature Requests
Open
Case Management
SPDAT & VI-SPDAT
69
Housing Status: Incorrectly displaying as "Unknown"
Ali Ryder
Open
Known Issues
In Progress
Clients
Coordinated Access
Housing History
70
Deceased client procedure
Ali Ryder
Open
Feature Requests
Open
Clients
71
Move mobile beds
Ali Ryder
Open
Missing Functionality
Open
Admissions
72
Re-label consents
Ali Ryder
Open
Minor Enhancement
Open
Consent
73
Bulk expire consents
Ali Ryder
Open
Minor Enhancement
Open
Consent
74
Double Consent Validation + Expiry
Ali Ryder
Open
Feature Requests
Open
Consent
75
Bug in CA module (First Episode)
Ali Ryder
Open
Known Issues
Open
Coordinated Access
76
Deleting services is problematic
Ali Ryder
Open
Known Issues
In Progress
Calls and Visits Log
Case Management
ConflictsFood BankGoods & Services
Group Activities
Housing Loss PreventionHousing Placements
Service Restrictions
StorageSystem
77
Automatically deactivate users after inactivity
Ali Ryder
Open
Feature Requests
Open
System
User Accounts
78
New Supportive Housing Module
Ali Ryder
Open
New Feature
Planned
​
79
Goods & Services categories
Ali Ryder
Open
Feature Requests
Open
Goods & Services
80
Custom Tables don't show up on "Services"
Ali Ryder
Open
Known Issues
Open
Goods & Services
Custom Tables
81
Modify automated emails
Ali Ryder
Open
Feature Requests
Open
System
82
Editing Field Dictionary
Ali Ryder
Open
Known Issues
Planned
Rights
System
83
Missing training
Ali Ryder
Open
Missing Functionality
Planned
E-learning
84
People list pagination error
Ali Ryder
Open
Known Issues
In Progress
People
85
Capitalized client names
Ali Ryder
Open
Known Issues
In Progress
Clients
86
Actions missing in Audit Log
Ali Ryder
Open
Known Issues
Open
Group Activities
Audit Log
87
"Please wait while a background process completes"
Ali Ryder
Open
Known Issues
Open
SPDAT & VI-SPDAT
88
Issue with closing case files
Ali Ryder
Open
Known Issues
Open
Case Management
89
Dufferin bug in Coordinated Access
Ali Ryder
Open
Bug
Open
​
90
HIFIS 4 Data Fallacies
Ali Ryder
Open
Faulty Intended Behaviour
Open
​
91
Group Activities List display issue
Ali Ryder
Open
Faulty Intended Behaviour
Open
Group Activities
92
11797 - HIFIS 4 - Feedback on Report Marketplace
Ali Ryder
Open
Faulty Intended Behaviour
Open
​
93
Transitional Housing Status
Ali Ryder
Open
Faulty Intended Behaviour
Open
Clients
Housing Status
94
Add VI-SPDAT v3 series
Ali Ryder
Open
New Feature
Complete
SPDAT & VI-SPDAT
95
User Templates
Ali Ryder
Open
Feature Requests
Complete
User Accounts
96
Book-in family can't be modified
Ali Ryder
Open
Known Issues
Complete
Admissions
Families
97
Bug in CA module (Returned from Inactive)
Ali Ryder
Open
Known Issues
Complete
Coordinated Access
98
Stays always count as being Homeless
Ali Ryder
Open
Faulty Intended Behaviour
Complete
Admissions
Coordinated Access
99
Rights issue for Delete Contact Information
Ali Ryder
Open
Known Issues
Complete
Rights
100
"Sequence contains no elements" in Service Restriction
Ali Ryder
Open
Known Issues
Complete
Rights
Service Restrictions
101
Declined - Anonymous consent expiring
Ali Ryder
Open
Known Issues
Complete
Consent
102
Incorrect behaviour adding consent post expiry
Ali Ryder
Open
Known Issues
Complete
Consent
103
Bug in CA module (Families)
Ali Ryder
Open
Known Issues
Complete
Coordinated Access
104
Duplicate clients in CA module (Income)
Ali Ryder
Open
Known Issues
Complete
Coordinated Access
105
Duplicate Clients in CA module (First Episode)
Ali Ryder
Open
Known Issues
Complete
Coordinated Access
106
Duplicate Clients in CA module (Families)
Ali Ryder
Open
Known Issues
Complete
Coordinated Access
107
Housing History records not displaying
Ali Ryder
Open
Display Issue
Complete
Housing History
108
Details button on Bed Availability Tab broken in 59.6
Ali Ryder
Open
Known Issues
Complete
Admissions
109
Mandatory "Reason for Discharge" on book-in
Ali Ryder
Open
Bug
Complete
Admissions
110
Can't delete Housing History records with a Geographic Region
Ali Ryder
Open
Bug
Complete
Housing History
111
Bilingual message on assessments
Ali Ryder
Open
Display Issue
Complete
SPDAT & VI-SPDAT
112
French time fields
Ali Ryder
Open
Bug
Complete
System
113
Housing Loss Prevention list filters
Ali Ryder
Open
Display Issue
Complete
Housing Loss Prevention
114
Incident attachments
Ali Ryder
Open
Bug
Complete
Incidents
115
Declined - Anonymous clients in shared Waiting Lists
Ali Ryder
Open
Bug
Complete
Consent
Waiting Lists
116
Delete a family
Ali Ryder
Open
Missing Functionality
Complete
​
117
Waiting Lists look-up tables
Ali Ryder
Open
Missing Functionality
Complete
Waiting Lists
118
Time alloted to multi-goal sessions
Ali Ryder
Open
Faulty Intended Behaviour
Complete
Case Management
119
Address search bug
Ali Ryder
Open
Bug
Complete
​
120
Session goals ordering
Ali Ryder
Open
Display Issue
Complete
Case Management
121
Delete Health & Medication
Ali Ryder
Open
Missing Functionality
Complete
Health
Medication
122
Incident Witnesses
Ali Ryder
Open
Missing Functionality
Complete
Audit Log
Incidents
123
"Unit Price" field issue
Ali Ryder
Open
Known Issues
Complete
Goods & Services
124
Create and add family member
Ali Ryder
Open
Missing Functionality
Complete
Audit Log
Clients
Families
125
Delete comments
Ali Ryder
Open
Missing Functionality
Complete
​
126
Rights to deactivate a person
Ali Ryder
Open
Bug
Complete
People
Rights
127
Follow up date for Housing Loss Prevention
Ali Ryder
Open
Display Issue
Complete
Housing Loss Prevention
128
When exporting a client survey to excel, the table has no headers.
Ali Ryder
Open
Faulty Intended Behaviour
Complete