Coda doc by Kelsey Chan
Student Help Queue
Use this help queue to manage students waiting for help during office hours.
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About this doc

Running office hours with a team of instructors and a bunch of students? Use this doc for your online queue management needs.

  • Students can add themselves to the queue and watch their position in the queue from any web-enabled device.
  • Instructors can claim students from the queue and mark tickets as resolved from any web-enabled device.
  • Use the charts to identify the most popular office hours and help categories
  • Improve the workload distribution across instructors to improve the student queueing experience.

Meet Kelsey Chan

Engineer @Coda. Enjoys teaching kids how to code 👩‍💻

More docs from Kelsey →

Doc building blocks
Kelsey Chan built this doc in Coda using these building blocks. Copy this doc to add on or customize as you see fit.
Views
Views let everyone filter out the noise, and work in their own preferred way.
Charts
Watch your data shape-shift: Visualize distribution or look at progress at a glance.
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CODA DOC BY KELSEY CHAN
Student Help Queue
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