Coda doc by Kelsey Chan
Student Help Queue
Use this help queue to manage students waiting for help during office hours.
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About this doc

Running office hours with a team of instructors and a bunch of students? Use this doc for your online queue management needs.

  • Students can add themselves to the queue and watch their position in the queue from any web-enabled device.
  • Instructors can claim students from the queue and mark tickets as resolved from any web-enabled device.
  • Use the charts to identify the most popular office hours and help categories
  • Improve the workload distribution across instructors to improve the student queueing experience.

Meet Kelsey Chan

Engineer @Coda. Enjoys teaching kids how to code 👩‍💻

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Student Help Queue
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