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Police Clearance and Background Checks

Mindjoy is committed to safeguarding kids and does thorough background checks and police clearance on all coaches who work with kids. All Learning Coaches are required to undergo a police clearance and background check via an external service provider, HURU, who facilitates these checks. To complete a police clearance, the following steps need to be taken:

Step 1:
Coach goes to their nearest HURU location and onboard themselves onto the HURU database. Find your nearest location
*. A staff member at the location will be able to assist with this process. It’s completely free and no bookings are required. Please take a valid proof of ID along.

*If you are unable to go to a HURU location, please let us know so that we can arrange for a mobile unit to capture your fingerprints at your home.

Step 2:
Once your fingerprints have been captured, the coach informs Mindjoy that it has been completed.

Step 3:
Mindjoy runs a verification on the coach’s profile via the online HURU system by using their ID number. The check is usually completed within 24-48 hours.

Step 4:
Mindjoy informs the coach of the outcome of the verification check and their police clearance certificate will be kept on record as long as they are contracted with Mindjoy.

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