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Facts

...and we found out this...
How this page works 👇
A fact is an observation about our users' experience on our platforms that is noted in the context of a quantitatives or qualitatives .
1. Click on the "add an observation" button and select the product/team concerned.
2. Fill in and complete the information in each column.
3. Use the filters to search for an observation, don't forget to select the desired product.
4. Go to the
to modify the source data (tags, areas, targets...).
5. Go to to modify an insight.
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add a fact
🔍 Search on facts
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Filter by area(s) _facts
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Filter by quarter(s) _RICE
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11
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Product(s)
Fact
Experiment
Associated insight(s)
Device(s)
Zone(s)
Tag(s)
Target(s)
Persona(s)
User's feeling
Archive
1
Product 🐡
I didn't understand how it works.
NPS - June 2021
Only relevant features are used
Mobile iOS
Mobile Android
Homepage
Readability
49+
MR BRILLIANT
⬜️
2
Product 🐡
★★ Hey Guys, I am Larry Page, I need your template to manage my products, why is it still in French?!
Retours Store Product 🦋 - Q2 2021
The service needs to be translated in english
Mobile iOS
Mobile Android
All
Accessibility
35-48 years
15-34 years
MISS KIND
⬜️
3
Product 🦋
(App Store)★★ US v6.19.1 I cannot search
Retours Store Product 🦋 - Q2 2021
The search engine is not visible
Mobile iOS
Mobile Android
All
Search
35-48 years
15-34 years
49+
MR BRILLIANT
⬜️
4
Product 🦋
★★★ would be perfect with a search box
Retours Store Product 🦋 - Q2 2021
The search engine is not visible
Mobile iOS
Mobile Android
All
Page - OKRs
Page - Experiments
Search
35-48 years
15-34 years
49+
MISS ENERGY
⬜️
5
Product 🐡
“Please add a search box, it is painful to scroll down all categories of the website”
“How do we use our search engine?” - April 2020
The search engine is not visible
Web responsive
All
Page - Insights
Page - Facts
Search
35-48 years
15-34 years
49+
MISS KIND
MR BRILLIANT
⬜️
6
Product 🦎
Only 3% of visitors use the search engine
Analytics Suite - January 2021
The search engine is not visible
Web responsive
All
Page - OKRs
Page - Prioritized insights
Page - Experiments
Search
35-48 years
15-34 years
49+
MISS ENERGY
⬜️
7
Product 🐡
“Oh, I didn't notice the search engine”
“How do we use our search engine?” - April 2020
The search engine is not visible
Web responsive
Mobile iOS
All
Search
35-48 years
15-34 years
49+
MISS KIND
⬜️
8
Product 🐡
The user didn’t see the search box
“How do we use our search engine?” - April 2020
The search engine is not visible
Web responsive
Mobile iOS
Mobile Android
All
Search
35-48 years
15-34 years
49+
MISS ENERGY
⬜️
9
Product 🦎
Product 🐡
Users don’t find the search box
“How do we use our search engine?” - April 2020
The search engine is not visible
Mobile iOS
Web responsive
All
Search
35-48 years
15-34 years
49+
MISS KIND
⬜️
10
Product 🐡
Product 🦎
Users naturally use the new row at the end of the table instead of a button
“How do we use our search engine?” - April 2020
Only relevant features are used
Web responsive
All
Navigation
35-48 years
15-34 years
49+
MISS ENERGY
⬜️
11
Product 🦎
80% of users use the New row button directly on the table
Analytics Suite - January 2021
Only relevant features are used
Architecture is hard to understand
Web responsive
Page - Experiments
Navigation
35-48 years
15-34 years
49+
There are no rows in this table
11
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