Retours Store Product 🦋 - Q2 2021
Feedbacks proactively sent by our users following their use of the application
3
Analyse Apple Store/Google Play (retours utilisateurs)
“How do we use our search engine?” - April 2020
This user test helps us to understand how the search engine is used today by our users in order to define precisely the priority options to develop. It is conducted with 5 users, individually and remotely.
5
Analytics Suite - January 2021
Quantitative global assessment of user usage for 1 month to understand which areas are attractive and which areas need to be optimized.
2
Analyse data Contentsquare
“New features needed? - February 2021
Survey launched on our platforms to ask our users what new features they would need. Duration: 2 weeks. Tuesday and Thursday night. Among 10% of the audience.
0
NPS - June 2021
User feedback from the June NPS form. Duration: 1 month. Capping: 3/day
1
NPS - June 2021
User feedback from the June NPS form. Duration: 1 month. Capping: 3/day
0