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Working Mono - Privacy Policy

Effective Date: 02/02/2025

This Privacy Policy describes how Working Mono ("we," "our," or "us") collects, uses, and protects your personal information in connection with our services.

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1. Information We Collect

We may collect the following information:

Contact details: Name, email address, phone number

Company information: Business name, team size, industry

Usage data: Interactions with our services, session bookings, Slack messages

Technical data: Browser type, operating system, IP address (for analytics and diagnostics)

We do not collect or store payment details directly. All payments are processed securely via third-party providers (e.g., Stripe).

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2. How We Use Your Information

Your data is used for:

Delivering and improving our services

Scheduling and managing sessions and communications

Providing customer support

Sending updates or important service notifications

Internal research and service development

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3. Data Sharing

We do not sell your data. We only share your information:

With trusted service providers (e.g., analytics, payment processors, communications tools)

To comply with legal obligations

To protect our rights, users, or property

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4. Data Retention

We retain your data as long as necessary to deliver services, comply with legal obligations, or resolve disputes. You may request deletion of your personal data at any time by contacting us.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

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6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

Accessing your data

Requesting correction or deletion

Objecting to certain types of data use

Requesting data portability

To exercise your rights, contact us at [insert contact email].

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7. Cookies & Tracking

We may use cookies and similar technologies for functionality and analytics. You can control cookie preferences through your browser settings.

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8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or posted on our site with a revised "Effective Date."

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