Explore

Problem Solving Process

The underlying process I used to solve the challenges

Step 1: Analyse

Understand the behaviour

Interviews

Shadowing users

Seek to understand

Non-judgemental

Collect data

Step 2: Define

Personas

Role-objectives

Decisions

Challenges

Pain-points

Step 3: Ideate

Share Ideas

Converge and Diverge Thinking

“Yes and” Thinking

Prioritize

Step 4: Prototype

Mockups

Storyboard

Keep it simple

Step 5: Validate

Set Goal

What works?

Iterate

Test

Measure

Step 6: Deploy

Implement

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Next: 👉
`Contact`⁠

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