True Intent
Terms and Policies
Terms of Service - True Intent Coffee
Effective as of March 20, 2020.

The following terms and conditions apply to True Intent webshop. They are in English, so that everyone has a chance to read them.

Order and Delivery

Orders must be placed before the 21st of each month and will be delivered within 14 days.
We recommend that you place an order of amount that will keep you covered for at least a month.

Until further notice, we will deliver your coffee but you are also very welcome to save the fee, and the climate, by picking up your order at:

Frederik Westborg Schiøtz
Arkonagade 17. 4. sal tv.
1726 København V


Refunds

Coffee as a food item is non-refundable under danish law. Any other product you might purchase ca be returned until 14 days after delivery as long as the product is intact, unopened and in original packaging.

The customer needs to give notice of any wish to return an item within 14 days of delivery. We are welcoming any inquiries by phone call if necessary. The package must then be returned to True Intent Coffee within 14 days. True Intent Coffee will refund the purchase to the customer within 14 days after notification if the products have been returned and proof of shipment has been documented and verified.

Items must be sent to:

Frederik Westborg Schiøtz
Arkonagade 17. 4. sal tv.
1726 København V, Denmark


Payments

Payment through the webshop is possible with Dankort, Visa/Dankort, VISA, Mastercard, Maestro, American Express. The amount will be withdrawn at the time of shipment, except for subscriptions where the amount is withdrawn the last day of each month.

True Intent Coffee reserves the right to cancel orders without subject to notice on account of typos, technical errors, changes in VAT and taxes, sold out items or force majeure.


Third Party Tools

We may provide you with links and access to third-party tools and websites over which we have no control, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit. You acknowledge and agree that we shall have no liability whatsoever arising from or relating to your use of optional third-party tools.


Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


Support

You can contact us at any time and we'll be there to answer your questions as fast as we can about coffee, your orders, life in general or anything else that you'd like to chat about :)


Limitation Of Liability

In no event shall TriCoffee, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


If you have any questions, please feel free to contact us on frederik@trueintent.coffee
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