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True Intent
Terms and Policies

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Privacy Policy - True Intent Coffee

Effective as of March 20, 2020.
Our website address is:

Personal data we collect

We obtain your personal data when you place an order in our webshop: Name, address, phone, e-mail address, IP address and the content of your order.
We need the name, address, phone, e-mail address and order content, because these data are necessary to deliver the order and inform you about the delivery. We register your IP address to validate your order and to avoid fraud in our webshop.
We neither save or register your payment details that you enter as they are processed directly with our payment gateway Stripe. For more information about Stripe security, you can review their security measures here: .
We share your name, address, phone number, e-mail address and order content with the following companies:
PostNord for delivery inside Denmark, so that we can send the order to you.
Dinero our accounting software.
Webflow our ecommerce platform that processes orders.
Airtable our database that stores your data so we can enable the Fast Checkout experience.


If you have an account and you log in to this site, we will set a temporary cookie to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. This makes it easier for you to use the service without continously having to log in.

How long we retain your data

Your personal data are kept for five years, and are then deleted. We save your data for this period of time since we are required to do so by Danish law for our company tax documentation.

What rights you have over your data

At any point in time, you have the right to be ask which information we have stored on you. If you believe that the information is incorrect, you have the right to get it corrected.
Your data is your data and you can request for us to delete the personal data we keep on you at any time. You can also contact us if you believe that your personal data is processed in violation with the law. Please contact us by email on

Service Providers

We may eventually employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
For example, we use Stripe, , for credit card processing which means we never directly handle your payment details. Also, to enable Fast Checkout and personalize your experience in the service, we use Airtable, a .
These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.
Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add- on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with is Stripe. Their Privacy Policy can be viewed at and their security policies at: .

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to changes that we deem important for you to know about before becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions, please feel free to contact us on
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