🌟 Why This Step Matters
Most VA job postings (especially on OnlineJobs.ph and Upwork) get dozens or even hundreds of applications. If you interview everyone, you’ll waste weeks. Instead, use a layered filter:
Application Instructions Test (like “MINTY” or Video Intro) Test Task (optional but powerful) ✅ Resume / Profile Filtering Checklist
When reviewing applications, look for:
🚩 Red Flags (reject quickly):
Generic copy-paste cover letters (they didn’t read your posting). No mention of STR, hospitality, or customer support experience. Poor written English (typos, grammar errors in first message). Rate far outside your posted range (either too cheap → desperation, or too high → not realistic for your role). Attachements or PDF file named something totally illegible. ⭐ Green Flags (keep for next round):
Hospitality or guest-facing experience (STRs, hotels, Airbnb co-hosting, customer support). Previous VA/admin work (with clear systems like Trello, Asana, PMS). Strong written English (clean, professional, easy to read). Stability: longer-term jobs on their resume (not jumping every 2–3 months). Mention of tools you use (PMS, Slack, Operto, Notion, etc.). Followed instructions (used your keyword, well formatted email, attached video intro, has files named nicely). 🎥 Video Introduction Filter
This one step can eliminate 70% of applicants. What to watch for:
Confidence & Clarity – Do they speak clearly and professionally? English Fluency – Would you trust them writing guest-facing messages? Energy & Personality – Do they sound warm and approachable? (This matters for guest messaging.) Technical Setup – Decent sound, no major distractions, reliable internet quality. 👉 If someone skips the video requirement → reject immediately.
Filtering Resumes