Key Sponsors : Dr. Payam Farjoodi, and Dr. Khan
Pain Points:
Patient Reviews
Online Presence
Staff Productivity
Key Areas of Focus:
Modernize Web Presence
Post-Visit Reviews
Online Scheduling
Appointment Confirmations
GMB
Chat Platform
Staff Productivity
EHR: Kareo; Plan to migrate to Aprima (WebMDs in the future)
Action Plan:
Understand the workflows, start the web migration, and start the EHR integration with Kareo
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