DM Champ Help Guide

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DM Champ Help Guide

Creating Campaigns

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Here's a comprehensive guide to creating and managing campaigns in DM Champ:

Campaign Types:

Outgoing Campaigns

Used for broadcasts where you initiate the conversation

Requires a contact list

Good for proactive outreach

Incoming Campaigns

Handles messages from unknown contacts

Perfect for website chat widgets

Simpler setup process

Combined Campaigns

Ideal for opt-in funnels

Requires at least first name and phone number

Can handle both incoming messages and outbound follow-ups

Can be integrated with tools like Zapier for automation

Initial Setup:

For new accounts, DM Champ automatically creates an initial incoming campaign

To create a new campaign:

Click "New Campaign"

Name your campaign

Select campaign type

Choose language

Enable bookings if needed

Campaign Configuration:

Sales Pages/Website Links

Add up to 5 relevant pages

Keep it focused (e.g., opt-in page, sales page, pricing page)

Providing links allows DM Champ to auto-generate campaign content

Response Parameters

Keep default timing settings for natural conversation flow

Minimum and maximum response delays

Active hours setting (24/7 or specific hours)

Key Components:

Opening message (must include first name)

FAQs (can be updated based on common questions)

Resources (links AI can share)

Additional information field for temporary changes or updates

Advanced Features:

Tags

Create tags for specific actions (e.g., "booked")

Define trigger conditions

Set up webhooks for integration with other systems

Custom Functions

Create API integrations

Examples: order tracking, payment processing, quotation generation

Available under Settings > Custom Functions

Campaign Launch: For Outgoing Campaigns:

Drip mode option for large lists

Set execution date

Enable/disable AI mode

Configure automatic follow-ups

Submit for approval

Campaign Optimization:

Use the "Optimize Campaign" feature to update existing campaigns

Helpful for adding promotional content

Takes 1-2 minutes to process changes

Note: Approval times vary based on Meta Business Manager verification status - verified accounts get faster approvals.

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