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Pre-mortems: How a Stripe Product Manager predicts & prevents problems before launch
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Action plan

Use this template to draft the action plan you'll share with your team.
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Related Tiger/Elephant Issues
Theme DRI
Proposed Mitigating Actions
1
Unexpected privacy issues
Worried we haven’t tested all the edge cases on mobile app
Might be some PR backlash on new face recognition software.
AC
Alan Chowansky
Do comprehensive QA process
Set-up day-of-launch war room
2
Requires operations overhaul
Operations team will have to completely change their processes with tagging launch.
Photo tagging might involve more manual work for quality team.
LT
Lola Tseudonym
Communicate out plan with operations leads before launch
Do premortem meeting with operations team
3
No product/market fit
Floppy disks are too easy to bend and people might complain about them.
Consumers might not be used to new form factor of computer.
MM
Maria Marquis
Run a test market with product
Send out surveys to potential customers
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