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NERS Management System Requirements

Document Gap Analysis Matrix

Document Gap Analysis Matrix

1. Core Management System Documents

Required Documents

Current Documents

Status

Required for Partial Assessment

Required for Full Assessment

Gap Notes

Quality Management System documentation

POL_01_HSEQ - Statement of Intent Policy (Signed)

Health, Safety, Environmental and Quality policies

POL_01_HSEQ - Statement of Intent Policy (Signed)

Management structure documentation

Management structure documentation showing safety responsibilities

INTEGRATED MANAGEMENT SYSTEM (IMS) - ROLES AND RESPONSIBILITIES

Risk management process documentation

APP_06_NERS Accreditation Risk Register

Document control procedures

S.O.P_4.6_Document_Control

2. Competency and Personnel Documents

Competency assessment process

Documented competency assessment process

NP_004 competency assessment

Competency assessment procedure in place

Competency matrix

Competency matrix for each role

NR002 Craftsperson_Operative Compentency Matrix

Matrix for craftspersons exists; may need matrices for other roles

Job descriptions

Job descriptions for all relevant roles

JD001 NERS Assessing Officer JD002 NERS Authorising Officer JD004 NERS Civils Supervisor

Job descriptions for some key roles exist; may need more

Training policy

Training policy and records

POL_18_Training_Policy (Signed)

Policy exists but training records system unclear

Induction training

Induction training procedures

None identified

Need induction procedures for new staff

HR procedures

HR procedures for recruitment and appointment

None identified

Need HR procedures documentation

Appointment documentation

Appointment docs for Officers and Supervisors

JD001, JD002, JD004 job descriptions

Job descriptions exist but formal appointment docs needed

NERS Passport system

NERS Passport system documentation

None identified

Need passport system documentation

Certificates of Competence

Certificates of Competence system

None identified

Need system for issuing competence certificates

There are no rows in this table

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*Note: Only required if the specific scope is being applied for (Design, Network Connection, etc.)

Key Differences Between Partial and Full Assessment Requirements

Partial Assessment Requirements:

All documented procedures, processes, and systems must be established

Competency framework must be documented

Management systems must be in place

These don't need to have been implemented in practice yet

Additional Full Assessment Requirements:

Evidence that all systems and procedures are being actively used

Demonstration of competence in practice (not just documented)

Evidence of completed works meeting adopting utility standards

Evidence of ongoing surveillance and improvements to the management system

Technical compliance demonstrated through site work

Critical Documents to Develop for Partial Assessment

Based on this analysis, these are the critical missing documents you should prioritize for partial assessment:

Document control procedures

Management structure documentation showing allocation of key safety responsibilities

NERS Passport system documentation

Certificates of Competence system

Method statements/work procedures for all scopes

Risk assessment system and templates

Accident/incident investigation procedures

Records management procedures, particularly for as-laid records and completion certification

For full assessment, you'll need to implement all the above systems and gather evidence of their effective operation, along with technical compliance demonstrated through completed works.

⁠

NERS Qualification Requirements

Based on the LRQA NERS Requirements Document v9, here are the detailed qualification requirements for various roles within the scheme:

1. General Competency Requirements

For all personnel whose activities can materially affect work under the scheme, Providers must:

Document minimum competency requirements (training, experience, qualification)

Assess and document competency via a suitably competent appointed person

Review ongoing competencies at least annually (documented and recorded)

Maintain sufficient evidence that individuals are competent

Ensure timely renewal of time-limited qualifications (CITB, CPCS, NRSWA, etc.)

2. Role-Specific Qualification Requirements

2.1 Design Personnel

Designers:

Technical competence through education, training, and practical experience

The National Skills Academy for Power guidance "Governance of Network Design Competence" is recognized as good practice

Design Reviewers/Approvers:

Incorporated Engineer status (or higher/equivalent) through IET or equivalent professional institution, relevant to electrical engineering/distribution

OR evidence of having held senior status in a design role within electricity distribution industry within the last 5 years and working toward Incorporated status

2.2 Project Management Personnel

Project Managers:

Technical competency to manage subcontract relationships and utility interfaces

For those without construction experience, must appoint a qualified Technical Advisor

Technical Advisor:

Appropriate knowledge/experience of operational aspects and technical reference documents

Minimum 3 years' experience controlling/supervising the type of work being overseen

Knowledge of electricity distribution networks, Distribution Safety Rules, relevant codes

For Network Connection scopes, understanding of DSR and Operational Procedures

Qualified Supervisors:

Appropriate experience in scope of work being undertaken OR

5+ years performing that role in another related sector

2.3 Construction Personnel

Authorising Officer:

Full-time senior management employee with necessary authority

Appreciation of relevant distribution networks, safe working practices, and NO Safety Distribution Safety Rules

Understanding of the scheme and Safety Management System

Assessing Officer:

Suitably qualified with appropriate knowledge/experience of operational aspects

Minimum 3 years' experience in a role controlling/supervising work they will assess

Knowledge of electricity distribution networks, Distribution Safety Rules, Codes of Practice

For Network Connection scopes, must demonstrate understanding of DSR and Operational Procedures

Can be an employee or consultant specifically appointed for this role

Qualified Supervisor:

Appropriate knowledge, qualifications, and experience for the scope supervised

Typically demonstrated by holding a NO Authorisation/Competency Certificate for minimum five years for work type supervised

For specialist work (e.g., 66kV/132kV jointing), trained engineer status may be accepted

For civil engineering works, demonstration of competence in discipline (e.g., NRSWA Supervisors qualification)

Operational Staff (Network Connection):

Authorisation under Provider's procedures

Authorisation as Competent, Authorised or Senior Authorised Person against adopting utility DSR

2.4 Craftsperson Requirements

New or Returning Craftspersons (cable jointers, fitters, linespersons):

Complete courses/tests relevant to role and scope activities

Ideally leading to NVQ level 2 Qualification or equivalent

Training from industry-recognized facility

Existing Craftspersons:

Must hold valid adopting utility authorisations OR

Have evidence of relevant employment during immediate past three years

Competence must be assessed by Assessing Officer and authorized by Authorising Officer

Certificate of competence issued (maximum 3-year certification period)

2.5 Civil Works Operatives

Team Leaders:

Appropriate current Street Works Qualification Registration

Documented competencies in risk assessment and manual handling

3. Additional Role Requirements

3.1 Project Management Requirements

For those with Project Management scopes, Qualified Supervisors must be either:

Appropriately experienced in the scope of work OR

Have more than 5 years performing an equivalent role in a related sector (in which case Technical Advisor must oversee until deemed competent)

3.2 Administrative Staff

No formal qualifications required

Measures of performance must be in place to ensure satisfactory administration

System to record and control issued certificates and passports

4. Table of Minimum Training Requirements

The NERS document provides a table of minimum training requirements for different competency levels:

Table 1

Table 1

There are no rows in this table

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5. Training and Competency Management

Providers must have:

Comprehensive training records for individuals at all levels

A training policy to train, refresh and update staff

Technical and operational training from industry-recognized providers

Defined personal supervision circumstances and requirements

Identification of and compliance with specific training requirements of adopting utility companies

Annual competency reviews documented and recorded

6. NERS Passport and Certification

For craftspersons and operatives, Providers must maintain:

NERS Passport with training and competence records

Annual review and updating of the passport

Certificate of Competence for craftspersons (separate from passport)

Maximum 3-year certification period for competence certificates

Signed by both Assessing and Authorising Officers

The overall expectation is that individuals performing work under NERS are appropriately qualified, trained, and competent for their roles, with ongoing verification of competence through a structured assessment and review process.

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