. Patients should be able to book the services of doctors and medical practitioners easily. The booked appointments or request for an appointment should reflect in the doctor's calendar without delay. The functionality to change appointments and send immediate notifications from the app should work well.
Patients and doctors need to see each other, and doctors can easily judge their patients' conditions through the video conferencing feature in mobile health apps. Importantly, video conferencing can help doctors and patients interact with each other and discuss prescriptions, medications, and treatment plans.