Design Thinking is human-centric in its approach and operation. At the get-go, a problem is identified through interaction with end-users. The end-users insight and feedback are critical toward development and modifications. The next step is to creatively work on ideas and solutions, along with low-fidelity prototyping.
Design Thinking allows for developing a superior healthcare product that efficiently boosts patient satisfaction and the overall profit of a healthcare organization.
Medical professionals are happier with optimized work processes, payers are happier with prompt payments, and patients are happier with better health outcomes. Overall, profit margins have the potential to rise exponentially.