1
Upgrade BPJS Class to Class 1
Provides maximum administrative flexibility within the BPJS system in the short term before KRIS is fully implemented.
Complete via the Mobile JKN app or a BPJS office. Ensure there are no outstanding payments.
2
Change FKTP to Your Final Choice
The most critical step. Choose your "gatekeeper" based on your research and priorities.
Use Mobile JKN to switch to Merial Health Clinic (for maximum flexibility) or Puskesmas Kec. Ciracas (for proven service and convenience).
3
Enroll in a Mandiri Inhealth COB Plan
This is your "fast lane". It's the key to bypassing diagnostic queues and accessing therapies not covered by BPJS.
Contact Mandiri Inhealth. Ask specifically about their Coordination of Benefits (COB) plan and its coverage for MRI and knee injections.
4
Use the right tool for the right job for the optimal balance of coverage, speed, and cost.
- Use Inhealth for direct specialist visits & a fast MRI.
- Use BPJS for the major surgery itself and long-term physiotherapy.
5
Prepare Personal Funds (Alternative)
If a COB plan is not feasible, be ready to pay out-of-pocket to "cut the queues" at critical points.
Pay for the MRI yourself (~Rp 2-5 million), then bring the results back to your BPJS specialist to proceed with the covered treatment (surgery/physio).