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DB CRM
Customer and event database
Customer Issue Types
Issue Type
Support Tickets
Order not received
Incorrect item received
Item arrived damaged
Item not as described
Payment issue
Account issue
Shipping delay
Return/refund issue
Technical issue
Other issue
There are no rows in this table
List of Events for Product Sales
Event Name
Description
Summer Sale
Discounts on all summer-themed products
Back to School Sale
Discounts on school supplies and backpacks
Black Friday Sale
Deals on all products for one day only
Cyber Monday Sale
Online-only deals and discounts
End of Year Clearance Sale
Discounts on all products to clear out inventory
Winter Sale
Discounts on winter products
Halloween Sale
Halloween festival
There are no rows in this table
Customer Emails
Name
dummyemail@example.com
dummyemail1234@gmail.com
dummyemail@example.com
dummyemail@example.com
example@mail.com
dummyemail@example.com
example@mail.com
There are no rows in this table
Status Types
Status
Description-AI
Support Tickets
Open
Ticket has been created but not yet assigned or addressed
In Progress
Ticket has been assigned and is being worked on
On Hold
Ticket is waiting for a response or action from the customer
Resolved
Ticket has been resolved and closed
Closed
Ticket has been closed, but can be reopened if necessary
There are no rows in this table
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