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DB CRM
Customer and event database
Customer Issue Types
Issue Type
Support Tickets
1
Order not received
2
Incorrect item received
3
Item arrived damaged
4
Item not as described
5
Payment issue
6
Account issue
7
Shipping delay
8
Return/refund issue
9
Technical issue
10
Other issue
There are no rows in this table
List of Events for Product Sales
Event Name
Description
1
Summer Sale
Discounts on all summer-themed products
2
Back to School Sale
Discounts on school supplies and backpacks
3
Black Friday Sale
Deals on all products for one day only
4
Cyber Monday Sale
Online-only deals and discounts
5
End of Year Clearance Sale
Discounts on all products to clear out inventory
6
Winter Sale
Discounts on winter products
7
Halloween Sale
Halloween festival
There are no rows in this table
Customer Emails
Name
1
dummyemail@example.com
2
dummyemail1234@gmail.com
3
dummyemail@example.com
4
dummyemail@example.com
5
example@mail.com
6
dummyemail@example.com
7
example@mail.com
There are no rows in this table
Status Types
Status
Description-AI
Support Tickets
1
Open
Ticket has been created but not yet assigned or addressed
2
In Progress
Ticket has been assigned and is being worked on
3
On Hold
Ticket is waiting for a response or action from the customer
4
Resolved
Ticket has been resolved and closed
5
Closed
Ticket has been closed, but can be reopened if necessary
There are no rows in this table
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