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Filled out weekly by each VA (e.g. every Friday before end of shift).Reviewed by team leads or managers over the weekend or in Monday meetings.Tracked over time to spot recurring patterns or improvements.
Feedback Forms Page (Weekly entries)
🔎 Purpose:
To help leadership monitor team morale, identify process bottlenecks, and collect improvement ideas on a regular basis.
📋 What It Includes:
A form or table with fields like:
Table 2
Field
Description
Name
Auto-filled or selected from dropdown
Week of
Date or week number (auto-generated or dropdown)
Shift(s) Worked
Morning / Swing / On-call
Tasks Completed
Short summary of key jobs handled
Issues Faced
Any blockers, customer complaints, provider problems, unclear instructions, etc.
Suggestions
Workflow or communication improvements
Support Needed
Anything they need help with (training, access, instructions)
General Notes
Optional free-form field
There are no rows in this table
Send form into Ivy every week.
🔁 How It's Used:
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