Hotdeall

PRD for “Pesanan Dibatalkan”

Problem

Target Audience

User Hotdeal

Problem overview

Describe the problem (or opportunity) you’re trying to solve. Why is it important to our users and our business? What insights are you operating on? And if relevant, what problems are you not intending to solve?
User tidak bisa melihat semua product dari vendor/store tertentu saja.
User tidak bisa melihat review untuk vendor yang productnya ingin mereka beli.

Goals & Success

-

Non-goals

-

Risks

Tidak ada resiko

Solution

Key features

Membuat satu fungsi pembatalan pesanan agar dapat membatalkan pesanan/order yang sudah di-bayar oleh user.
Apa saja yang membuat Pesanan dibatalkan?
Penjual menolak pesanan.
Penjual tidak merespon pesanan dalam waktu 1×24 jam terhitung sejak pembayaran diverifikasi
Penjual tidak memproses pengiriman dalam waktu 2×24 jam atau (H+2) terhitung sejak pembayaran diverifikasi.

Apa yang terjadi jika pesanan user dibatalkan oleh Penjual?
Jika pesanan user dibatalkan oleh Penjual, sistem akan segera memproses pengembalian dana sesuai dengan metode pembayaran yang digunakan untuk pesanan Anda.
Pengembalian Dana
0
Metode Pembayaran
Metode Pengembalian Dana
Waktu Proses
1
Virtual Account
Hot Poin
1 x 24 Jam
2
Hot Poin
Hot Poin
1 x 24 Jam
3
ewallet
Hot Poin
1 x 24 Jam
There are no rows in this table

Besarnya pengembalian dana adalah :

Skema 1 Tanpa Voucher
Total transaksi
150.000 = 150.000
Skema 2 Menggunakan Voucher
Total transasi
150.000 = 150.000
Example wireframe:

Key flows

Show some mocks/embeds of the experience. Link to any other documentation as necessary. In general, it’s helpful to organize these around certain user journeys / use cases. Show enough of a clickthrough where people can walk away with a reasonable understanding of how the product works.
💡 Pro tip: Embed a live Figma file to visualize key flows right in your PRD

Functional web for User

Created By
Fungction
Status
Description
Decided On
1
MH
Muhammad Herlan
Sukses Payment - Button “Belanja Lagi”
Decided
Direct Ke Halaman Home Hotdeal
2
MH
Muhammad Herlan
Sukses Payment - Button “Lihat Detail Transaksi”
Decided
Direct Ke Halaman list transaksi
3
Payment Paid
redirect ke halaman pembayaran berhasil (sudah di request)
4
Payment Failed
redirect ke halaman pembayaran gagal (sudah di request)
There are no rows in this table

Launch Plan

Marketing press release

Work backwards by writing the press release before you build the feature. Here’s a good example:

Stakeholders

Keep stakeholders informed

Click below to subscribe to updates on this feature. The PM will include you in email updates, etc.
JH
PR
JB

View of View 2 of Reviewer Signoffs
1

Pulse Check - How do you feel about this feature?

Uncheck the box to hide other teammates’ sentiments. When your team is ready to discuss, check the box to show all sentiments.
Add My Sentiment
Check to show everyone's sentiment (
3
submitted with average sentiment of
2.67
)
Sentiment
Reflection
Submitted by
1
Love the new checkout flow!
Lola Tseudonym
2
I’m confused as to why we’re not tracking metrics yet.
BD
Buck Dubois
3
I’d love to see more details on the audience we’re targeting
Felix Marlin
There are no rows in this table

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