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Getro's User Feedback Tracker
These are the types of feedback we need to record:
One of our users tells us about something that is not working for them. This is often a customer complaint
Feature request 🌟
One of our users asks us to develop technology to solve their needs
One of our users contacts us not knowing how to do something, but in fact, if they knew how our product works, they would have been able to figure it out. This could be a customer complaint sometimes.
Positive feedback ❤️
A user contacts us saying we are doing a good job 🙌
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