Complete the Implementation of Baton’s Onboarding Tool
Utilize Baton 100% by the end of the quarter
Hire 1 Onboarding Manager by mid October
Hire 2 Integrations Specialist (India) by the end of the Quarter to Support PowerServer integrations
Initiate creation of KBs and best practices articles for onboarding OAI (At least a plan and a few drafts)
Increase eNPS score from 68 to 75 by spending more in team building activities and rewards
Clear the current backlog of projects On Hold or implementations taking longer than 12 weeks