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Sensors Discovery IN - Rajan
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    • Overview
    • Grouped by treatment days
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        Detailed View
    • Research plan
    • Available 263 members
    • Reviewed 93 members
    • Contacted 29 members
    • Interviewed 9 members
    • Observations
    • Suggestions
    • Issues
Sensors Discovery IN - Rajan
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< 50 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
4250101
49
Call after 30 minutes, Didn’t pick when called after 30 minutes
No results from filter
⁠
51 - 100 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
4129301
68
Requested Refund
4208701
68
Ringed, didn’t answer
4207701
74
Switched off, tried both numbers
4167601
77
Busy
4108501
82
Prefers Hindi, Not audible
4126401
86
Disenrolled
4113901
94
Member was in travel so couldn’t sync, understands health importance but still traveling due to work & upcoming europe trip, shared the significance of syncing sensors, said he will sync sensors from sunday,
4137401
96
Member was travelling so couldn’t sync, shared significance of sensor sync, is now syncing all sensors and will continue to do so
No results from filter
⁠
101 to 150 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
4105501
108
Not available, no alternate number
3936101
110
Ringed, didn’t attend
4058801
111
​
1341901
116
​
4084801
117
​
4047201
134
Non responsive
3483801
136
Discharged
4025801
136
​
3401101
138
​
4018001
139
​
1508401
148
​
4010801
148
​
3999301
150
Ringed, didn’t attend
No results from filter
⁠


150 - 200 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
3984801
153
Ringed, didn’t attend
3953501
154
Member wanted to pause the program due to strict diet, hence didn’t sync sensor, member wants refund, notified concerned team
3723001
155
member felt the diet is too restrictive so put pause on following twin plan which includes syncing sensors, she recently had a call with coach 2 days back. assured to follow through soon
3978801
155
Raised a cancellation request for the program on third day itself, doesn’t want to continue with the treatment, needs update on this request, hence not syncing sensors and following the program
3914101
156
​
2468401
159
​
3747801
160
​
3953701
160
​
3954701
161
​
3937901
162
​
3839401
165
​
3928001
167
​
3919601
168
​
3914201
169
​
3879201
178
​
3829601
180
​
3854101
180
​
3893901
180
​
3835201
182
​
3854601
182
​
3822801
184
​
3753701
185
​
3716601
186
​
3803701
186
​
3833901
188
​
3843501
188
​
3741601
189
​
3154401
192
​
3664201
197
​
2973501
198
​
3485301
200
​
No results from filter
⁠
200 - 250 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
3465101
204
Suspended, Overdue payment, Disenrolled
3665801
205
Disenroll, Disappointed with results, moving to USA
3552401
208
Switched off
3686501
208
Intent to Discontinue program
3721301
210
Disenrolled due to non payment
3669701
211
Busy, can’t connect now
3540301
216
Payment overdue, disenrollment
3593101
216
​
3614201
216
​
3542601
217
​
3396101
218
​
3540201
218
​
3556401
218
​
2903701
220
​
3204801
220
​
3516601
220
​
3541201
221
​
3504901
222
​
3420301
223
​
3254201
224
​
3526301
224
​
3515101
225
​
3315301
227
​
3467401
227
​
3216901
228
​
3221701
229
​
3319301
230
​
3281101
231
​
3337601
231
​
3417201
231
​
3289001
236
​
3293801
236
​
2522001
238
​
2712001
238
​
3203901
238
​
3228201
238
​
3279301
241
​
3307701
244
​
3185701
248
​
3221501
249
​
No results from filter
⁠

250 - 300 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
3178701
252
member was down with fever and was travelling in a hurry so couldn’t sync, also his activity tracker isn’t powering on, asked concerned team to look into it, said he will start syncing sensors from monday, advised him to take sensors with him next time he travels
2950501
257
Due for disenrollment
3069501
257
Called, didn’t attend, busy
3117601
257
Suspended, overdue payment
3147201
257
​
3104501
259
​
2337401
262
​
3065801
262
​
2163201
264
​
2843201
272
​
2326001
273
​
2744801
277
​
2734501
278
​
2718701
281
​
2775901
283
​
2707001
285
​
2736001
286
​
2196601
287
​
1521701
288
​
2524901
288
​
2651001
288
​
2424901
292
​
2625101
293
​
2636301
294
​
2543301
295
​
2555301
297
​
2365401
298
​
2472401
298
​
2569501
299
​
No results from filter
⁠
300 - 350 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
2373701
302
Ringed, didn’t attend
2544201
302
Member status - active, But profile suspended due to overdue 44 days
2350901
304
Ringed, didn’t attend
2526001
305
​
2422901
307
​
2278401
308
​
2371301
308
​
2451801
308
​
2481901
312
​
2309501
314
​
2462501
314
​
2189001
318
​
2373601
318
​
2213901
319
​
2353501
320
​
2278201
322
​
2306001
327
​
2115001
333
​
2211301
333
​
2207001
334
​
2188001
336
​
2057701
342
​
2083001
342
​
2108301
344
​
2106701
349
​
2099701
350
​
No results from filter
⁠
350 - 400 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
1993701
352
Discharged
2081501
353
Member status - active, But profile suspended due to overdue 64 days
2104801
353
Annual subscription about to expire, Member isn’t able to follow restrictive diet, finds it hard carry sensors when he travels outstation, Member also has raised a request for refund a month before and hasn’t received any updates.

Updated concerned team
2062801
354
​
2061301
356
​
2006301
361
​
2039001
361
​
2009901
362
​
2041801
364
​
2010101
365
​
2018701
365
​
2029101
365
​
2018801
369
​
2026201
369
​
1945201
374
​
1944101
376
​
1895101
379
​
1948901
379
​
1900701
384
​
1837001
385
​
1883501
386
​
1894901
386
​
1868601
388
​
1835701
390
​
1847101
391
​
1812101
392
​
1855701
392
​
1797201
393
​
1841001
393
​
1866901
393
​
1847401
395
​
1828201
396
​
1811101
399
​
1697101
400
​
1823101
400
​
No results from filter
⁠
400 - 450 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
1725801
401
Member status - Discharged
1822201
402
Member status - active, But profile suspended due to overdue 46 days
1715301
404
Member status - Discharged
1673601
407
Member wasn’t happy with twin program and service
1750401
407
Member status - active, But profile suspended due to overdue 20 days
1765401
407
​
1770701
407
​
1692301
408
​
1736501
409
​
1656501
411
​
1695801
412
​
1691601
414
​
1696501
414
​
1716001
414
​
1682801
417
​
1710101
417
​
1679901
418
​
1684701
419
​
1693601
421
​
1706201
423
​
1649223
425
​
1649228
427
​
1639701
428
​
1628601
430
​
1588301
433
​
1586401
434
​
1598901
434
Discharged Status
1646501
434
Member status - active, But profile suspended due to overdue 90 days
1649243
434
Member status - active, But profile suspended due to overdue 20 days
1643801
435
Member status - active, But profile suspended due to overdue 50 days
1598301
440
Discharged Status
1628401
442
Member status - active, But profile suspended due to overdue 50 days
1565301
444
Ringed, didn’t attend
1590101
444
Discharged Status
1607901
445
Member status - active, But profile suspended due to overdue 100 days
1620401
445
Member status - active, But profile suspended due to overdue 100 days
1583201
450
Member status - active, But profile suspended due to overdue 100 days
No results from filter
⁠
450 - 500 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
1576301
451
Member status - active, But profile suspended due to overdue 51 days
1519001
452
Discharged Status
1580201
453
Ringed, Call disconnected
1574201
454
Ringed, Switched off, no alternate number
1555801
459
Discharged Status
1526001
460
Discharged Status
1546901
460
Member status - active, But profile suspended due to overdue 51 days
1551701
462
Member status - active, But profile suspended due to overdue 51 days
1547601
463
Member status - active, But profile suspended due to overdue 51 days
1549801
465
Member status - active, But profile suspended due to overdue 51 days
1552901
465
Member status - active, But profile suspended due to overdue 51 days
1542101
467
Member status - active, But profile suspended due to overdue 51 days
1536401
468
Discharged Status
1534701
470
Member status - active, But profile suspended due to overdue 51 days
1532701
474
Member status - active, But profile suspended due to overdue 51 days
1470101
490
Discharged Status
1455301
491
Member status - active, But profile suspended due to overdue 51 days
1391701
498
Discharged Status
1401101
498
Discharged Status
1432001
498
Discharged Status
No results from filter
⁠

> 500 days
Member ID
Treatment Days
Notes
Reason
Rajan Reviewed
Rajan Contacted
Rajan Interview
1409301
503
Member status - active, But profile suspended due to overdue 51 days
1336001
505
Member status - active, But profile suspended due to overdue 51 days
1294501
514
Member status - active, But profile suspended due to overdue 51 days
1275301
515
Member status - active, But profile suspended due to overdue 51 days
1238301
517
Member status - active, But profile suspended due to overdue 51 days
1299201
522
Member status - active, But profile suspended due to overdue 51 days
1275401
523
Member status - active, But profile suspended due to overdue 51 days
1175701
524
Member status - Discharged
1183001
536
Member status - active, But profile suspended due to overdue 51 days
1158601
544
Member status - active, But profile suspended due to overdue 51 days
984901
545
Member status - Discharged
1066601
553
Member was travelling to outstation hence couldn’t sync and has already updated coach regarding this. It seems Member renewed subscription recently, but is disappointed with customer support
He received a new activity tracker but is having issues pairing / syncing with his phone.
He has raised request multiple time for tracker support. But sensor support person asks to share videos and isn’t helpful.
Member request physical troubleshooting by team at his home. Advised member that we currently do virtual troubleshooting but will still escalate the request.
1076501
554
Remote member, Ringed, didn’t attend
1016701
556
​
957901
561
Ringed, Switched off, from internal progress notes, member frequently travels, doesn’t follow nutrition, high glucose value recently
969901
563
Member status - active, But profile suspended due to overdue 51 days
1017801
563
Member status - active, But profile suspended due to overdue 51 days
979201
564
Member status - active, But profile suspended due to overdue 51 days
978701
566
Ringed, Busy - didn’t attend
228501
577
Member status - Discharged
55801
770
Member status - Discharged
No results from filter
⁠

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