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1
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Feature keyword
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Reach (Survey Response Count)
Impact
Confidence
Effort
Score (RICE)
Survey responses with keyword
1
More speed
Very disappointed
speed
↗️
126
100%
189.0
Speed.
Speed, shortcuts, reminders which all give clarity to my work.
focus and speed of going through emails.
Speed.
Speed + action oriented design. It helps reinforce no distractions and a gtd oriented email approach.
Speed and simplicity
Tons of great features that just lead to more streamlined ease of use and ultimately speed
The speed at which I'm able to get things done, esp. due to keyboard shortcuts.
Speed with shortcuts and ease of use, email is actually more fun which is crazy to even type
Speed
Speed and workflow management
speed
Speed
Speed, Offline
Productivity via reminders, speed (keyboard shortcuts)
speed
Keyboard shortcuts focus and speed
speed
Speed & shortcut (keyboard) learning
Speed, simplicity, great design, shortcuts, ease of reading / processing info in msgs
Speed, keyboard shortcuts, email open tracking
Speed, not just website performance but more so since the product is very clean, its much easier and faster to focus on the right things and getting things done, which is generally to read and respond to emails.
speed
So far the speed
Speed, triaging emails, going through inbox
Speed and a good clean experience
Speed / simplicity / freedom from distraction
Speed, hotkeys, better workflow because i go through my email quickly using hotkeys. Consistent visuals across all email.
Speed of work
As mentioned above, speed and motivation to get to inbox zero. Keyboard shortcuts are a godsend.
 Show 96 more
2
More shortcuts
Very disappointed
shortcut
↗️
128
70%
134.4
Speed, shortcuts, reminders which all give clarity to my work.
Keyboard shortcuts are super intuitive and searchable. This is the main backbone to me using all the other features
The speed at which I'm able to get things done, esp. due to keyboard shortcuts.
Speed with shortcuts and ease of use, email is actually more fun which is crazy to even type
Productivity via reminders, speed (keyboard shortcuts)
All of the shortcuts have been great. Snooze and reminders have been excellent.
Keyboard shortcuts focus and speed
Speed & shortcut (keyboard) learning
Speed, simplicity, great design, shortcuts, ease of reading / processing info in msgs
Keyboard shortcuts
Speed, keyboard shortcuts, email open tracking
Overall, it is faster to process emails on desktop using Superhuman. This is mainly, for me, because of the shortcuts and also the important / other split (vs. Inbox, which is clunkier to use with the many different categories of emails)
Offline access while on planes. Also superfast access when local
I work faster through my emails
Speed of work
The keyboard shortcuts allow me to save a lot of time.
As mentioned above, speed and motivation to get to inbox zero. Keyboard shortcuts are a godsend.
Shortcuts are super efficient. I also spend the majority of my workday in email and with it open as the main page on my screen, and the interface is just a beautiful experience. No clutter, and the softer tones are great.
Go through email much faster, desktop reminders, open receipts, fast search, snippets. The list goes on and on
Shortcuts, slick interface
Clean design. Smart functions like keyboard shortcuts. Fast.
Right now it’s the onboarding to show me all the shortcuts and features
The shortcut-centric approach to the experience.
Split inboxes in a way that's useful to me + a more performant interface than Gmail (sad but true)
Efficiency / Clarity
Encourages me to learn keyboard shortcuts.
Keyboard shortcuts and keeping my inbox organized
The keyboard shortcuts and little features like Snippets or adding "+" to add in people. The fact that I never have to touch the mouse is great - I wish more apps were like this!
Efficiency, solid apps, distraction free experience
keyboard shortcuts?
 Show 98 more
3
More automation
Very disappointed
automate
↗️
1
10%
0.1
responding to emails. gamifying inbox 0.
4
More design flourishes
Very disappointed
design
↗️
16
20%
6.4
Speed + action oriented design. It helps reinforce no distractions and a gtd oriented email approach.
Polished product
better design and mailbox management
Speed, simplicity, great design, shortcuts, ease of reading / processing info in msgs
speed
Clean design. Smart functions like keyboard shortcuts. Fast.
Speed, beauty / design, shortcuts
Speed. Not just executional speed, but the way the flows are designed (e.g. closing one mail auto opens the next). I've gotten very used to it
Snippets, the info panel on the right with social links, read states, shortcuts for common workflows (ie intros), great dopamine hits for getting to inbox zero (those backgrounds are fucking gorgeous), "remind me later" (being able to remind me on desktop is fucking amazing), and a very solid iOS app with feature parity.
Design that promotes productivity/efficiency.
Filters, visual design much easier to see with dark mode UI
Less cluttered inbox, both design and contents wise
Amazing Mac and iOS apps that help me be productive and they work well, are beautifully designed.
Time back in my day, friendly wins i've picked up on learning from the SH approach to design and speed. Enjoying email like i was a kid again waiting for something to come.
Mentally I focus on resolving email
Keyboard shortcuts = less RSI and more productive
5
Developing a mobile app.
Somewhat disappointed
mobile
↗️
46
42%
19.3
Speed, shortcuts, reminders which all give clarity to my work.
focus and speed of going through emails.
Speed and simplicity
Get more done and feels good
Speed and workflow management
Productivity via reminders, speed (keyboard shortcuts)
All of the shortcuts have been great. Snooze and reminders have been excellent.
speed
faster email processing
Speed, keyboard shortcuts, email open tracking
Overall, it is faster to process emails on desktop using Superhuman. This is mainly, for me, because of the shortcuts and also the important / other split (vs. Inbox, which is clunkier to use with the many different categories of emails)
Speed, triaging emails, going through inbox
It's really fast and easy to use
headspace
How fast it is, both on Desktop and Mobile.
it's really fast, and I never was using keyboard shortcuts before. I love being able to do everything on desktop that I can on mobile.
keyboard shortcuts speed me up
I get through email faster and I am happier
Ease of use / speed
Speed, heavy bias towards taking decisions, keyboard shortcuts
Do hours of email without using my mouse
better sorting/navigating parts of my inbox. sorting of important emails is better than gmail's sorting, and is especially valuable for mobile notifications -- my phone isn't flooded with garbage every time i get out of a meeting
Different Inboxes, VIP, other, etc. but inconvenient to go to @sanelater.
Speed and cleanliness.
Speed + convenience
Enjoyable desktop email experience. Shortcuts.
speed
Design that promotes productivity/efficiency.
Organization. Clarity of inbox. Love the reminders.
Speed
 Show 16 more
6
Adding integrations.
Somewhat disappointed
integration
↗️
47
90%
21.2
Tons of great features that just lead to more streamlined ease of use and ultimately speed
Get more done and feels good
All of the shortcuts have been great. Snooze and reminders have been excellent.
Speed, triaging emails, going through inbox
It's fast when I need to do kind of mechanical work and browse important emails.
Speed / simplicity / freedom from distraction
probably a placebo sense of urgency to be fast and productive when I churn through my inbox
Speed
Having SOMETHING to do with an email, regardless of the situation. Whether it's remind, reply, etc., I rarely feel like I need to leave an email in the inbox.
Speed
time
Keyboard shortcuts and keeping my inbox organized
keyboard shortcuts speed me up
speed (that was not really the first when i joined, but you get used to it quite fast), keyboard shortcuts
Faster responsiveness / navigation
Speed & clarity
Shortcuts
fast-track to inbox 0,0
it is so clean and crisp. To not have any more distractions than absolutely necessary is really important
Getting through email quickly & efficiently
I enjoy checking emails, it’s like a fun game. Mostly though, the speed at which I can triage emails is unbelievable.
Speed and clarity. Keyboard shortcuts are amazing and make me a lot faster
keyboard shortcuts make the experience just more enjoyable and faster
Enjoy doing email more, and the hotkeys makes it much more efficient!
Time saving on work emails and organized inboxes help with clutter-induced anxiety
recognition from VCs who know what superhuman is
Manage multiple mailboxes, mac client, open tracking (this and salesforce integration is what I was using cirrus insight for). If you also integrated with salesforce - o m g that would be a combination made in heaven, and would definately lead the pack of gmail/salesforce integration products.
Speed
Inbox zero
Time back in my life. Stress off my plate. Reminders are the greatest thing ever. A clear inbox is literally helps my relationships. And I'm a relationships guy.
 Show 17 more
7
Improving attachment handling.
Somewhat disappointed
attachment
↗️
15
100%
15.0
Speed.
NO BUGS! breakneck fast feedback
better design and mailbox management
Speed, Offline
Can action emails far quicker. Massive throughput increase.
The keyboard shortcuts and little features like Snippets or adding "+" to add in people. The fact that I never have to touch the mouse is great - I wish more apps were like this!
Speed and offline access to emails
keyboard shortcuts make the experience just more enjoyable and faster
Keyboard navigation​, including jumping between 3 accounts, adding cc/bcc recipients, labeling, etc.
awesome workflow and innovating email
inbox zero
Getting through mail faster. Less anxiety about not being at inbox zero because I know certain split inboxes don't need to go to 0.
Speed
time-savings in dealing with email
Everything is fast. Finding info is fast due to good UI/UX, searching is fast due to a good back-end, processing emails is fast due to keyboard shortcuts, etc.
8
Introducing calendaring features.
Somewhat disappointed
calendar
↗️
55
70%
25.7
Being incentivized to get to inbox 0
See above but focus and time management
Speed
timing getting rid of emails that are irrelevant
All of the shortcuts have been great. Snooze and reminders have been excellent.
So far the speed
It's fast when I need to do kind of mechanical work and browse important emails.
Speed / simplicity / freedom from distraction
Fast email management
always being on top of my work
Having SOMETHING to do with an email, regardless of the situation. Whether it's remind, reply, etc., I rarely feel like I need to leave an email in the inbox.
Keyboard shortcuts and keeping my inbox organized
faster responses & getting through my inbox faster. Also, being able to focus on the emails that are important -- instead of spending a lot of time wading through newsletters & google drive notifications.
keyboard shortcuts?
Flow to go to Inbox Zero
Speed, offline access, that calendar thing on the right
keyboard shortcuts speed me up
speed (that was not really the first when i joined, but you get used to it quite fast), keyboard shortcuts
Speed
Keyboard shortcuts
Fast. Encourages me to keep inbox zero
Feels very fast, lots of intuitive features in exactly the places I want them
get through email faster
Focused and fast email experience
Easily keeping my inbox clean.
Speed and offline access to emails
I process my inbox really fast using shortcuts
fast-track to inbox 0,0
efficiency
Getting through email quickly & efficiently
 Show 25 more
9
Creating a unified inbox option.
Somewhat disappointed
inbox
↗️
149
60%
59.6
Being incentivized to get to inbox 0
Polished product
Tons of great features that just lead to more streamlined ease of use and ultimately speed
Speed and workflow management
See Answer 2.
features mac mail doesn't have (read receipt/scheduling)
time
Overall, it is faster to process emails on desktop using Superhuman. This is mainly, for me, because of the shortcuts and also the important / other split (vs. Inbox, which is clunkier to use with the many different categories of emails)
Speed, triaging emails, going through inbox
Great UX. Fast.
Zen. Superhuman hides all the other distractions, and remind me that the trick to tackling email is one-at-a-time.
It's really fast and easy to use
A lot easier to get to Inbox Zero, plus a much nicer interface. The dark theme is actually a great feature for me.
probably a placebo sense of urgency to be fast and productive when I churn through my inbox
its quick. really takes away the use of mouse , the more I use it the quicker I get.
Speed of work
As mentioned above, speed and motivation to get to inbox zero. Keyboard shortcuts are a godsend.
Productivity. Hitting Inbox Zero makes me feel like I can focus on my actual tasks rather than looking at a full inbox thinking there's emails in there that need to be attended to.
Having SOMETHING to do with an email, regardless of the situation. Whether it's remind, reply, etc., I rarely feel like I need to leave an email in the inbox.
Split inboxes in a way that's useful to me + a more performant interface than Gmail (sad but true)
Getting to Inbox Zero everyday is helpful for me to psychologically "move on" from email content and get productive on other pressing matters more quickly and more often in a single day.
Organization, inbox gamification, punctuality
Keyboard shortcuts and keeping my inbox organized
It brings order to the chaos of an inbox.
faster responses & getting through my inbox faster. Also, being able to focus on the emails that are important -- instead of spending a lot of time wading through newsletters & google drive notifications.
Efficiency, solid apps, distraction free experience
keyboard shortcuts?
Flow to go to Inbox Zero
Peace of mind - inbox zero is amazing. I just feel optimizing my workflow is a breath of fresh air.
responding to emails. gamifying inbox 0.
 Show 119 more
10
Making search better.
Somewhat disappointed
search
↗️
35
50%
17.5
Keyboard shortcuts are super intuitive and searchable. This is the main backbone to me using all the other features
Speed.
Speed with shortcuts and ease of use, email is actually more fun which is crazy to even type
Keyboard shortcuts focus and speed
speed
better focus then with gmail client. get through emails way quicker
Keyboard shortcuts
More fun, a bit faster
time
Go through email much faster, desktop reminders, open receipts, fast search, snippets. The list goes on and on
You are forcing me to reply to emails that I typically sit on.
Right now it’s the onboarding to show me all the shortcuts and features
Getting to Inbox Zero everyday is helpful for me to psychologically "move on" from email content and get productive on other pressing matters more quickly and more often in a single day.
Speed, better searching, keyboard shortcuts
Shortcuts. Speed.
speed, focus
Fast. Encourages me to keep inbox zero
Speed in clearing in inbox, focus on task at hand, speedy search.
Speed + convenience
Productivity
Keyboard navigation​, including jumping between 3 accounts, adding cc/bcc recipients, labeling, etc.
Keyboard shortcuts, less clutter, read receipts, clearbit - in that order.
simplicity
Speed, clean interface, easy commands, easy searching
Just being able to quickly go through, read, reply and search emails.
Get through emails way quicker - keyboard shortcuts.
moving emails to to folders is much faster
UI speed and keyboard shortcuts
Being able to dip in and out email more easily
Getting through mail faster. Less anxiety about not being at inbox zero because I know certain split inboxes don't need to go to 0.
 Show 5 more
11
Rolling out read receipts.
Somewhat disappointed
receipts
↗️
19
30%
11.4
Speed and simplicity
Keyboard shortcuts
Go through email much faster, desktop reminders, open receipts, fast search, snippets. The list goes on and on
lowers the amount of administration / consideration *between* tasks and decisions. Good filters make change costs lower, but the ease of navigating within those contexts is high in SH
boomerang functionality, slightly better workflow (but could be replicated on Apple Mail). Cancelled my MixMax subscription since read receipts are included.
Enjoyable desktop email experience. Shortcuts.
Read receipts, clean interface, quick access shortcuts
Time Saving & More tools in one place
Snippets
Keyboard shortcuts, less clutter, read receipts, clearbit - in that order.
read receipts and snippets
It is undeniably faster to triage one's inbox. Read receipts are a big plus, as well.
Organization. Then, I hope to get a lot from read receipts and easy to access info about my contacts or the folks I'm emailing.
Read receipts, inbox zero, splits.
Keyboard shortcuts, reminders, and read receipts
Keyboard shortcuts, read receipts, send later, snippets
Keyboard shortcuts. Less clutter. Fancy things like unsubscribe and snooze till desktop. Read receipts and snoozing and send later
Ability to cut through the crud of e-mails at high speeds. Force myself to deal with problems that I've been putting off since the UI is so tight that I can see full inbox at once. The keyboard shortcuts are super handy.
I like the additional things like read receipts, reminders, delayed send, snippets, etc.
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