This document’s purpose is to give us a complete test coverage in drop shipping delivery process. It has three main segments as follow.
Drop Shipping Expected
Description (Summery)
Normal flow of Drop Shipping shipments is as follow.
Note: Please check for more information Entrance
From two sources new shipment comes into drop shipping:
DigiKala Logistics registers a new DSH-shipment after LG-shipment is created or any order shipment edit is created. Note: If you want to know what are the necessary configs so shipment is registered check . Fulfilment
All items are picked.
Note: All items are either from DigiKala warehouse or from Seller warehouse. Items available in warehouse are reserved and other items if provided by seller in time will be available to be delivered to customer. All items that are not provided in right time will be removed from shipment with a process called mass cancellation.
Printer Tools
All items are packed and label is printed.
FC to SC
Parcels are delivered to SC from FC.
Sorting Center
Each parcel is sorted to be sent to its corresponding DC.
Distribution Center
Parcels are delivered from SC to DC
Note: In DSH there is possibility of more than one DC in shipment path and for each one there is also one DC to DC step.
Last Mile
Parcels are added to blocks. Blocks are added to rides. Rides are assigned to drivers. Drivers deliver shipments. Step by Step
Shipment Creation (After confirm) Sorting Center Mid mile ride in progress First Distribution Center Mid mile ride in progress Second Distribution Center Mid mile ride in progress Flex parcel received in hub Flex parcel added to block Flex ride assigned to driver Ride starts and in progress Drop Shipping Deviations
Order Edit
Place of Edit
Source of Edit
Order Shipment Edit
Types of Edit
Source of Edit
Place of Edit
Shipment Edit Transactions
Parcel Managements
Multiple Parcel Mismatches
One in FC and one in mid mile One in FC and one in last mile One in mid mile and one in last mile One in FC and other delivered One in mid mile and other delivered One in last mile and other delivered One in FC, mid mile, last mile, delivered Repacking
Multiple parcel all repacked New parcel created in repack Missing Parcels
One parcel missed
One parcel missed but later found and delivered.
Coordination
Delayed shipments
Cancelled shipments
Coordinate Shipments
Shipments that can be handled by the shipping point Shipments that need to go to another shipping point Shipments that need to go back to sorting center Drop Shipping Specials
Different Nature
Normal Items
Medium Items
Large Items
FMCG: Foods and Fresh
FMCG: Non Fresh
Delivery Type
Normal
Fast (Jet Delivery)
Different Submit Type
DigiKala related
In Person
Ganjeh
Colleague
Third Party
Post
PostEX
Barbari