This step will help you identify and define what is it exactly that you need to solve. It might seem complicated because large scale problems often have few root causes. But finding the root cause of a problem that you’re trying to solve is the key driver of going the right direction since it will help make the project more specific, realistic, and manageable.
Start with what you know - What do you think about the situation?
Choose which part to work on
There are probably a lot of things that would have to change in order for you to completely solve the issue in your community. So how do you decide what part of the problem is your part to solve?
So where to start? Why does the challenge exist?
To find out, we will use the five whys technique.
Five whys is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. To start, state the problem, and ask why that certain problem exists. Each answer forms the basis of the next question. The last answer points to a process. This is one of the most important aspects in the 5 Why approach - the real root cause should point toward a process that is not working well or does not exist.
Example:
Problem: Poor personal development quality among the youth of Indonesia.
But why?
Because there is inequality on perception of importance between hard-skills and soft-skills knowledge in the current higher education system.
But why?
Because there is little awareness towards Industrial Revolution 4.0 among youth.
But why?
Poor awareness on the consequences that Industrial Revolution 4.0 could bring and how the future of works could look like.
But why?
Poor dissemination of ICT innovations.
But why?
Students are too focused on text book materials.
But why?
Constant barrage of assignments and lack of bravery to ask why
Your turn!
But why???
0
But why
Description
But why
Description
1
Problem
There are some students who are awardees of Beasiswa Bidik Misi closed, not use their potentials all out
2
But why?
They feel inferior or not as good as others
3
But why?
4
But why?
5
There are no rows in this table
4
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