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Complete FAQ

What is Onton Imagine?


Onton Imagine is an AI interior design platform that creates photorealistic renderings of your space in seconds. Upload a photo of your room, describe your style, and the AI transforms it into a beautifully designed space with every furniture piece shoppable directly from the render. It's an end-to-end solution from design inspiration to purchase.

Getting Started


How do I create my first design? Upload a photo of your room, choose your preferred style and room type, optionally write a prompt, and generate. You can also start from scratch using text prompts, sketches, or floor plans.

Does it work with sketches, hand drawings, and floor plans? Yes. Onton's sketch-to-render feature handles architectural drawings, floor plans, and hand-drawn concepts. For best results, make sure your drawing is clear and pair it with a descriptive prompt. See examples in our .
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What makes a good prompt? Be specific but not controlling. "Modern Scandinavian living room with warm wood tones and lots of natural light" works better than overly prescriptive instructions. The AI needs creative room to work. See our for detailed examples.

Shopping Your Designs


How does the furniture search engine work? Every design you generate connects to a product database with real furniture from actual retailers.

Can I save products for later? Yes. Use the Lists tool to organize products by room, style, or budget. It functions as a personal shopping wishlist integrated directly into the design process.

Customization & Editing


What can I customize? Nearly everything: room styles and types, color palettes and paint colors, furniture arrangements, and individual pieces and decor items. Use the magic edit tools to fine-tune after generation.

Can I edit after generating? Yes. Swap furniture, adjust colors, refine layouts. Designs stay editable and shoppable throughout. If a generation didn't land right, regenerate or manually tweak it.

Why doesn't it always follow my instructions perfectly? AI models aren't perfect and sometimes interpret prompts unexpectedly. That's why multiple generations are included to let you keep iterating. We're improving accuracy daily, and our has prompt tips that make a real difference.

Who Uses Onton?


Onton serves a wide range of users:
Homeowners planning renovations before committing to purchases
Interior designers creating client presentations and mood boards
Real estate agents staging properties for listings
Architects visualizing spaces with real products
E-design businesses streamlining their workflow

Design professionals use Onton for rapid client alignment, generating multiple options quickly and showing clients exactly where to buy each piece. Real estate teams use it for virtual staging that's MLS-compliant. The combination of visualization and instant shopping can cut weeks out of the traditional design process.

Plans, Pricing & Generations


What's included in the free plan?
10 generations every 7 days
All basic features
Watermarked images
Personal use only
7-day design history

What do paid plans include?
Higher monthly generation allotments (see our for tier details)
No watermarks
Unlimited design history
Commercial usage rights
Priority support
For more than 750 generations/month, contact us for a custom plan.

When do my generations renew?
Free users: Every 7 days from signup
Premium users: Monthly on your billing date
If you need more generations before your renewal, you can purchase a boost or upgrade your plan.

Why is there a generation limit? Creating high-quality AI renders takes significant computing power. Limits ensure fast, reliable performance for all users.

Licensing & Commercial Use


Can I use Onton images commercially? Free, Basic, and Plus plans are for personal use only. A paid Studio plan gives you full rights for client work, real estate listings, e-design projects, and more. See our for details.

Privacy & Storage


Do you save the photos I upload? No. Uploaded images are deleted immediately after rendering. They are never stored and cannot be recovered.

Where are my generated designs saved?
Premium users: Full generation history saved indefinitely
Free users: Last 7 days only
Free users should download or screenshot favorites before they disappear.

Real Estate & Staging


How do I create staging photos? Upload an empty room, choose a style that matches the property's target buyer, and generate. Onton produces MLS-compliant staging photos that look professional and improve property appeal. See our for detailed best practices.

Account Management


How do I cancel my subscription? Go to Account > Subscription > Cancel Subscription (or click your profile icon in the bottom left of the navigation bar and select "Manage Subscription"). You keep premium features through your current billing period.

Where are the tutorials? The covers prompt writing, professional staging, furniture search, advanced editing, and client presentation strategies.

Limitations & Common Questions


What are Onton's limitations? Onton excels at room visualization and furniture recommendations, but complex architectural projects, highly specific requests, or nuanced design decisions still benefit from professional input. We're continually improving based on user feedback.

Should I still hire a designer? Onton enhances human creativity rather than replacing it. Many designers use it to speed up ideation, source furniture faster, and improve client presentations — then add their expertise for complex projects.

Onton Imagine — from design inspiration to purchase, all in one place.
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