AgencyHandy Handbook

Competitive Analysis

After doing initial market analysis and client reviews here are the findings

Target Customer: Digital marketing agencies / Support agencies

Task management (Project management)

Separate internal and client communication

integration of tools

agency wise template customization(branding)

Billing and invoice automation (once the service is selected sending automatic email and for subscription automatic scheduled payment)

scheduler (calendar)

Issue tracking/solving.

Analytics (integration of google analytics type service) (mostly for digital marketing agency)

time zone-based clock (convenience)

For Support Systems

Helpdesk (29$ per agent per month)

Zendesk (55$ per agent per month)

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