A 1-3-1 is a proactive approach to problem solving. It can be used when trying to close design gaps, or find the best path forward for a complex requirement. It is designed to ensure we understand the problem completely, and take a proactive approach to find the best problem possible, while helping our consultants build a stronger and deeper understanding of the platform and how we present these solutions back to clients.
Exisiting 131’s can be found here
The structure is simple: 1
Problem
3
Solutions
1
Recommendation
1 - Problem
It’s important to spend time to really understand more than what the problem is. We should consider:
Who is it a problem for?
How many people will be affected?
How often will it be a problem?
Why is it a problem?
Quite often what seems like a critical problem only affects a small population. Sometimes an automated fix is a lot more effort than manually resolving.
3 - Solutions
Coming up with three solutions to tackle the problem.
Solutions
