Merchant Signup
What You’re Selling
You’re reselling Shuttle’s Twilio Pay Connector, which enables secure payments inside:
Twilio Flex / agent-assisted calls Pricing to Merchant
$0.20 per successful transaction (volume discount available)
(ISOs do not earn commission on this fee) ISO Earnings
20% recurring commission on paid upgrades (advanced automation, agent tools, team features) Ideal Merchants
Merchants who:
Take card payments over the phone Run call centres, BPOs, support desks Use Twilio today or plan to Want to automate payments with IVR or AI voice Want to reduce agent time and abandoned calls Want to keep their current PSP Perfect sectors: insurance, utilities, healthcare, repairs, home services, finance, subscription businesses.
Core Benefits to Merchants
1. PCI-compliant payments without changing PSP
Agents never see or hear card details.
Merchant stays on their existing PSP.
2. No rebuild when switching PSP
If the merchant changes PSP, the Connector continues working.
They simply reconnect the new PSP.
3. Works in any Twilio flow
Hybrid (voice + link fallback) 4. Fast to deploy
Most merchants can go live in under an hour.
How Voice Checkout Works
Merchant Steps
Add “Collect Payment” step to Studio / IVR / agent flow ISO Steps
Identify merchants taking payments by phone Refer using your affiliate link Merchant pays $0.20 per transaction Pitch Scripts
Short Pitch (15 seconds)
“Voice Checkout lets your agents or Twilio IVR take PCI-secure payments without changing your PSP. It’s $0.20 per transaction, live in under an hour, and it keeps working even if you switch PSP later.”
AI Voice Pitch
“If you’re adding AI voice, Voice Checkout gives the bot a secure way to take payments.”
Compliance Pitch
“This removes your call centre from PCI scope completely.”
Commercials
Merchant
$0.20 per successful transaction Settlement via their current PSP ISO
No commission on $0.20 usage fee 20% recurring commission on all upgrades Objection Handling
“We already take payments over the phone.”
This removes PCI exposure and speeds up calls.
“What if we change PSP?”
Reconnect the new PSP — flows remain identical.
“Is $0.20 expensive?”
Compared to PCI audits, compliance risk, and agent time, it’s extremely low.
ISO Cheat Sheet
What: Twilio payment connector for IVR, AI voice, and agent-assisted calls.
Why: PCI-secure payments that work with any PSP.
How: Merchant connects PSP → installs connector → goes live.
ISO Earnings: 20% on paid upgrades (not transaction fees).
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