Limechat

limechat online 2/6

issue on order confirmation mail - find RCA and fix this

bot :

product enquiry - quiz builder -

Other help →

Track order →

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purchase :

Influenced revenue : seen the product - clicked on link - purchased after 2 days - tracked through event (upto 7 days ) - send revenue definitions - order id & details

comms - nudging people to ask questions in natural language across the flow

click flow - guided flow : is for nudging

Post - purchase utterance - Limechat - sheet

Sheet : utterances - messages → ( is it hygiene, is it standard -)

FAQ Management - Set up from our input

Product specific FAQs

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Random questions -

are your products available ? - then goes to GPT

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automation -

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CRM

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How will I know what all flows have been set up? What all messages we are sending?

How to set up initial message to nudge - natural language querying

Do we get clicks on this button clicks? - to be extracted from the backend

Conversion directly from the chat, conversion in session

What other automation flow we should set up?

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adding comms to nudge =natural language queries

Definition of the revenue metrics & order id details to be shared

Suggest top 5 flows to be set up from the doc shared

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Show the automation flows and their messages to Utkarsh

New flow

Assisted Flow :

Automations to be set up

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