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Gainsight's Buyer's Guide to Customer Success Solutions Companion Doc
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Key Steps & Business Challenges

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4. Vendor Research

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There are lots of resources to help you understand the competitive landscape for CSM solutions. See the table below for different options and open the links to learn more:
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Name
Open
1
Gartner
Open Link
2
Forrester
Open Link
3
TrustRadius
Open Link
4
G2Crowd
Open Link
5
AppExchange
Open Link
There are no rows in this table

Once you’re done doing your research, have your team start adding potential vendors to evaluate to the table below by clicking Add Vendor.
Add Vendor
My vendor list
4
Vendor Name
Quick Summary
Website
Who Added
1
HubSpot Service Hub
HubSpot is a leading growth platform. Since 2006, we have been on a mission to make the world more inbound.
AD
Adam Davis
2
Gainsight
Gainsight’s innovative customer-centric technology is driving the future of customer success.
LT
Lola Tseudonym
3
ChurnZero
ChurnZero's real-time customer success platform helps subscription businesses fight customer churn.
BD
Buck Dubois
There are no rows in this table


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