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Gainsight's Buyer's Guide to Customer Success Solutions Companion Doc
Gainsight's Buyer's Guide to Customer Success Solutions Companion Doc
Key Steps & Business Challenges
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Key Steps & Business Challenges

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4. Vendor Research

What are the available options?
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Copy this doc
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There are lots of resources to help you understand the competitive landscape for CSM solutions. See the table below for different options and open the links to learn more:
Logo
Name
Open
1
Gartner
Open Link
2
Forrester
Open Link
3
TrustRadius
Open Link
4
G2Crowd
Open Link
5
AppExchange
Open Link
There are no rows in this table
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Once you’re done doing your research, have your team start adding potential vendors to evaluate to the table below by clicking Add Vendor.
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Add Vendor
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My vendor list
4
Vendor Name
Quick Summary
Website
Who Added
1
HubSpot Service Hub
HubSpot is a leading growth platform. Since 2006, we have been on a mission to make the world more inbound.
https://www.hubspot.com/products/service
AD
Adam Davis
2
Gainsight
Gainsight’s innovative customer-centric technology is driving the future of customer success.
http://gainsight.com/
LT
Lola Tseudonym
3
ChurnZero
ChurnZero's real-time customer success platform helps subscription businesses fight customer churn.
https://churnzero.net/
BD
Buck Dubois
There are no rows in this table
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👉 Next:
5. Request For Proposal (RFP)
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