In short
Journalist turned product leader with 10+ years of experience in media, tech, and startup organizations. Expert in cross-functional leadership, growth, communication, and stakeholder management.
Michaël Jarjour ​+44 7585 922771
Financial Times • Sr. Product Manager, Product Operations January 2024 – present, London
Operationalizing best practices across the FT’s 35 product teams
Leading the rollout of new ways of working in the product organization, including documentation, collaboration, and communication
Driving adoption of clear goal setting and reporting methods in product teams, with a focus on leadership and board communication
Financial Times • Senior Product Manager March 2023 - January 2024, London
Making the FT’s journalism more competitive in its global target markets
Owned the content innovation strategy for the FT, including a new visual and live news strategy
Built and led a team of engineers, designers, researchers, and a data analyst
Created new formats, including an integrated custom video player that increased attention time on stories by 25%
Twitter • Lead Partner Manager February 2020 - February 2023
Helping an innovation team to achieve to product / market fit faster
Member of Twitter’s product team that built Twitter Blue’s Ad-free Articles and Notes
Formulated and executed on data and research based product strategy in partnership with leadership, engineering, design, product, marketing, and research
Led a cross-functional team of partner management, marketing, legal, health, research, and design to go to market with a new longform Twitter product
Built, managed, and grew 100+ global relationships with news creators and journalism companies to include them in the development of nascent journalism products
At Revue, which was later acquired by Twitter, I managed the startup company along with its two founders, growing revenue by 30% within 6 months
Neue Zürcher Zeitung • Head of Product Management, Digital February 2017 - September 2019, Zurich
Led a team to ship excellence for Switzerland’s premier news brand
Refocused digital product strategy on journalistic excellence designed to accelerate growth in the strategically important subscription business
Led redesign of NZZ’s entire product portfolio, spanning homepage, Sunday title, and international version
Set curation, channel, and storytelling strategy that increased engagement in Germany by 20%
Repositioned NZZ’s largest digital product, a daily briefing, targeting prospective subscribers, growing the subscriber base by 10%
Managed, coached, and grew a high functioning team of 5 product managers and a data analyst to lead critical workstreams for subscription growth
Blendle • Managing Editor, Germany August 2015 - November 2017, Berlin
Helping to launch a pay-per-article platform in a new market with a team of 6 curators
Various media • U.S. correspondent September 2011 - January 2016, New York
Created award winning reporting on media innovation, technology, and technology policy for Swiss and German Public media, Handelsblatt, and other media in Germany and Switzerland.
Swiss Public Radio • Reporter
August 2007 - August 2011, Zurich
Reported on Swiss politics, entertainment, and sports for Swiss Public Radio.
Learning and education
My learning has focused on facilitation (Hyper Island), leading international teams (Twitter internal), leading inclusively (NZZ internal), leading diverse teams (private coaching), Reforge courses
Mentoring entry level and mid-career product managers and leaders as part of the News Product Alliance, Consultancy of Swiss and German media brands such as Republik, Heise, among others
Proficient in English and German, basic French
Journalism Training at Swiss Public Radio
2007 - 2011, Zurich
Journalism Training at Medienausbildungszentrum Luzern
2004 and 2006, Lucerne
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