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Help & Support
Visitor Diary

Virtual Appointments

All the virtual appointment details will be visible under this tab.
How to cancel a virtual appointment?
Click the Cancel button and enter the reason. The cancellation email will include the message that you enter the box.
What is the message icon with the visitor info?
Click on the mail icon and enter the information that is relevant/useful for the staff to contact the person who booked the virtual visits, e.g. Skype ID, WhatsApp number, Zoom link etc. You can enter as many details as you wish to, which will be visible to the staff whenever this resident has a virtual appointment.
How do you book a virtual appointment on behalf of the families?
Click the new appointment option to get the booking form. Complete the relevant information and submit it.
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
) instead.