Good strategy isn’t a detailed plan. It’s a framework that helps you make decisions. Too often, people think of their product strategy as a document made up of a stakeholder’s wish list of features and detailed information on how those wishes should be accomplished. And they’re peppered with a ton of buzzwords like platform or innovation. Communicating the end state of a product is not inherently wrong. You should be striving toward a vision. However, it becomes dangerous when we commit to these visions and lofty feature sets without validation.
Question: “How do you know that this is the right thing to build?”
Many companies spend months in ”strategic planning” for the following year, creating comprehensive and detailed outlines of the tasks they will accomplish, the cost of those actions, and the revenue they will generate. This often is tied to the budgeting process, and teams must present business cases and timelines in order to secure funding for these projects.
Thinking of strategy as a plan is what gets us into the build trap. We keep adding new features to the list but have no way to evaluate whether they are the right features in the holistic context of our company. Stephen Bungay, one of the most respected leaders in strategy deployment and creation, has a different take on the concept of strategy. In his book on the subject, The Art of Action, he writes:
Strategy is a deployable decision-making framework, enabling action to achieve desired outcomes, constrained by current capabilities, coherently aligned to the existing context. A good strategy should transcend the iterations of features, focusing more on the higher-level goals and vision. A good strategy should sustain an organization for years. If you are changing strategy yearly or monthly, without good reason from data or the market, you are treating your strategy as a plan rather than as a framework.