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Unit 2: Intro to IT

Lesson 2.3 : IT Professionals

Makiel [Muh-Keel]

Last edited 569 days ago by Makiel [Muh-Keel].

There are about a dozen roles in Information Technology you can choose from.

Administration

System Admin

Job Title: System Administrator

Primary Responsibilities:

Providing technical support for hardware and software issues.

Assisting end users with issues such as log-in problems.

Educational Requirements:

Associate's degree or higher.

Key Knowledge Areas:

Basic understanding of network vulnerabilities.

Awareness of security issues.

Network Admin

Job Title: Network Administrator

Primary Responsibilities:

Designing, planning, setting up, and maintaining an organization’s network.

Educational Requirements:

Associate's degree or higher.

Key Skills and Experience:

Network troubleshooting experience.

Effective problem-solving skills.

Database Admin

Job Title: Database Administrator

Primary Responsibilities:

Installing and configuring databases.

Fixing database errors.

Creating user accounts.

Security Admin

Job Title: Security Administrator

Primary Responsibilities:

Installing, administering, and troubleshooting network security issues.

Educational Requirements:

Associate’s or Bachelor’s degree in Computer Science, Cybersecurity, or a related field.

Key Knowledge Areas:

Deep understanding of IT infrastructures.

Familiarity with protocols, operating systems, and networks.

Web Admin

Job Title: Web Administrator

Primary Responsibilities:

Troubleshooting error messages encountered by employees accessing the organization's website.

Tracking, compiling, and analyzing website usage data.

Reporting security breaches to appropriate personnel.

Educational Requirements:

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a similar field.

Note: Employers are also considering self-taught programmers with a solid web portfolio, due to the rise of nontraditional education.

Architect

Cloud Architect

Job Title: Cloud Architect

Primary Responsibilities:

Overseeing a company's cloud computing systems.

Educational Requirements:

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or another relevant field.

Key Skills and Knowledge:

Strong understanding of operating systems, including LINUX, UNIX, and Windows.

Certifications:

CompTIA Cloud Essentials certification for demonstrating up-to-date knowledge and skills.

Network Architect

Job Title: Network Architect

Primary Responsibilities:

Designing networks and monitoring traffic.

Installing routers and modems.

Upgrading hardware and software essential for network functionality.

Educational Recommendations:

Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related IT field.

Additional Qualifications:

Industry certifications such as CompTIA A+ and VMware Certified Professional to enhance qualifications for the job.

Automation Architect

Job Title: Automation Architect

Primary Responsibilities:

Modernizing business processes.

Developing reasons or rationales for or against automating a process.

Preferred Educational and Experience Requirements:

Bachelor’s degree.

Hands-on experience in application design and architect experience.

Cybersecurity Architect

Job Title: Cybersecurity Architect

Primary Responsibilities:

Designing, building, testing, and implementing security systems within an IT network.

Anticipating possible network security breaches through a thorough understanding of the organization's IT systems.

Recommended Educational Background:

Associate’s or Bachelor’s degree in IT, Computer Science, or a related field.

Advantageous Certifications:

Advanced IT security certifications, such as CompTIA Security+, for demonstrating up-to-date knowledge and skills.

Engineering

Machine Learning Engineer

Job Title: Machine Learning Engineer

Primary Responsibility:

Enabling an organization to take full control of its data.

Potential Career Path:

Application developers and computer programmers with data analytical skills transitioning into this role.

Required Skills and Experience:

Experience in programming languages such as Python, R, or Java.

Background in machine learning frameworks.

Software Engineer

Job Title: Software Engineer

Primary Responsibilities:

Designing and developing software for hardware and software systems, including operating systems, database systems, and embedded systems.

Working with clients and colleagues to understand requirements.

Performing detailed technical work.

Typical Work Environments:

IT, electronics, or telecommunication companies.

Common Roles:

Application programmers, software developers, software architects.

Key Skills:

Attention to detail.

Analytical and logical thinking skills.

Teamwork abilities.

Technical Proficiency:

Experience in working on complex software projects.

Recommended Educational Background:

Bachelor’s degree in Math, Computer Science, Software Engineering, or Information Technology.

Network Engineer

Job Titles:

Network Engineer.

Hardware Engineers and Network Designers.

Primary Responsibilities:

Setting up, configuring, maintaining, and upgrading systems for data storage and information exchange.

Ensuring the security of data and information.

Implementing processes and procedures for business continuity in disaster situations.

Required Knowledge and Skills:

Deep understanding of networks and systems for anyone in the IT department.

For Network Engineers specifically:

Ability to communicate effectively.

Skills in planning and analysis.

Problem-solving capabilities.

Cloud Engineer

Job Titles:

Cloud Engineer, including:

Cloud Software Engineers.

Cloud Security Engineers.

Cloud System Engineers.

Cloud Network Engineers.

Primary Responsibilities:

Identifying opportunities for migrating infrastructure to the cloud.

Supporting efficient use of resources and improving IT operations.

Designing and setting up automation, cloud storage, data centers, virtual servers, and web services.

Focus Areas:

Emphasizing the cost and benefits to users of specific cloud solutions.

Ensuring the security of data processing in cloud environments.

Key Skills:

Technical and analytical skills.

Analysts

Technical Analyst

Job Title: Technical Support Specialist

Alternate Titles:

Helpdesk Specialist.

IT Support Specialist.

Primary Responsibilities:

Supporting, monitoring, and maintaining workplace technology.

Responding to user requests for help.

Key Skills and Attributes:

Broad range of IT knowledge.

Problem-solving skills.

Patience to assist users with technology.

Career Path:

Many IT professionals start their career in technical support roles.

Educational Requirements:

No higher education required for entry-level positions.

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field is beneficial.

Systems Analyst

Job Titles:

Systems Analysts.

Product Specialists.

Systems Engineers.

Solutions Specialists.

Technical Designers.

Primary Responsibilities:

Investigating business problems.

Creating information systems to provide solutions.

Key Skills and Attributes:

Combination of business and technical knowledge.

Effective communication skills for understanding clients' requirements.

Educational Recommendations:

Bachelor’s degree in a computer-related field.

Industry Outlook:

Growing reliance on systems analysts as organizations' dependence on IT expands.

Cybersecurity Architect

Engineering

Machine Learning Engineer

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