Information systems are often thought of as computer-related components and are a vital role in the modern business landscape.
Information systems are often thought of as computer-related components and are a vital role in the modern business landscape. Multiple Roles of Information Systems in Businesses
Information systems are often thought of as computer-related components and are a vital role in the modern business landscape. Business systems allow employees to work remotely and in any part of the world. Strategic Role of Information Systems
Key roles include:
distributing data across the organization They Provide:
real-time enterprise-wide information access which enables data-driven decisions and responses
What Is an Information System?
An information system goes beyond the typical technology components and can be defined as unified components that come together to collect, store, process, and transmit data and information.
Unified Components consist of:
Example of these components at work:
Energy Corporation's sales employees (people) process energy bar orders (process) through an inventory management system (software). Because they process orders in the field, they use tablets to enter the order. Once the orders are placed, the fulfillment team (people) collect the entered information (data) and package the order. The research team (people) communicates with employees in the field through IP telephony (network). Reports, surveys, and findings (data) are uploaded to a centralized location. The research team uses the uploaded data to make strategic decisions, which include identifying the new flavor to develop, identifying how to boost sales through marketing strategies, and implementing customer retention strategies.
Global E-business and Collaboration
Collaborating with Information Systems
Business processes
Business processes are actions required to produce a product or service and define how specific business tasks are performed.
Business processes represent a unique way through which an organization coordinates the flow of work, information, and knowledge among employees, customers, and suppliers.
They help integrate information and functions throughout the organization. Information systems enhance business processes in two ways: increasing the efficiency of existing processes by automating them. enabling entirely new processes that can transform the business by changing the flow of information. Systems for Different Management Groups
There are four major types of information systems:
Transaction Processing Systems (TPS)—Operational Level
The transaction processing system (TPS) records the data from daily operations throughout every department in the organization. The various departments are connected through the TPS to provide useful information to management levels throughout the company. Ex. Energy Corporation's use of TPS will capture data on the ingredients, the number of people working, the functions they perform when making the energy bar, as well as a lot of additional, valuable data to answer the questions leading with "How much?" or "How many?". Management Information Systems (MIS)—Management Level
The Management Information System (MIS) is used to help direct, plan, coordinate, communicate, and make decisions. A management information system (MIS) provides answers to routine questions with a predefined procedure. It is designed for generating reports on organizational performance for middle management to monitor and control the business. 
Lesson 1: Organizational Roles and Informational System
