Add Subscription List on Creator Profile Page ⚠️ Need Validation for Existing Subscriber from How to Extend (Waiting Documentation)
As a Fans, i want to see subscription list on creator profile page.
Add Subscription List on Creator Profile Page Add Level Informations such a : benefit, price, name, description, and Cover Level Add CTA “Subscribe“ button to Checkout the Subscription level Show X Left for Subscription (if have) If a Fans has 1 subscription package on that creator, please show he/she current level subscription Change CTA from “Subscribe“ to “Extend“ Show Expired Date [x Left] ex: 2 Months Left Subscription list will only show their current Subscription level and another level that have more benefits than the current one, if there is no other level show their current level only Subscription level that have more benefits than their current Subscription will get CTA button “Upgrade“ Add Tipping Form on Creator Profile Page
As a Fans, i want to have tipping on creator profile page
Add tipping form on creator profile page Fans can choose the minimum Tipping price or input their own tipping price All Tipping Field that is required for tipping can be filled by user Add CTA “Tipping“ to Checkout the tipping Add Benefit for Subscription at Profile Page
As a Fans, i want to know the benefit if i became a subscriber
Add Benefit list on Becoming a Subscriber If the user didn't subscribe to the creator Show All Benefit from 1st level on Subscription (1st Level Template Subscription) if the user already subscribe to the creator but the creator has a higher level than the fans subscribe Show Benefit only from all higher levels than the fans subscribe If the user subscribes to the highest level on that creator subscription, this section will disappear Add CTA Button “Lihat Benefit Lainnya“ if clicked by the user it will redirect to Support Page - Subscription If Users view from tab 'Tipping':
if from tab 'Subscription': Show Copy if user didn’t subscribe the creator yet:
Show Copy if user has already subscribe the creator and not the highest level
On Desktop show max 5 benefit On Mobile show max 4 benefit Add new Tab 'Profile' on Creator Profile Page
As a Creator i want to show my pinned post and Popular post from my feeds on Creator Profile Page
Show About Creator get from “Creator Biografi” Sort By Most Likes & Latest Post Give CTA Button to “See All Post” If clicked will redirect to tab 'Post' on Creator Profile Page Add new Tab 'Posts' on Creator Profile Page
As a Fans i want to see posts from Creator on Creator Profile Page
Show a List of Post that Creator has been made before Default Sort By Terbaru (Created At Desc) Fans can sort the list of posts by Terbaru (Created At Desc) Popular (Most Likes && Created At Desc) Fans can filter the list of posts by Add button to change the view of 'Posts' If user choose this options it will change the view from Grid to List if user choose this options it will change the view from Grid to List If a Fans that already have a subscription level on this Creator when he/she opened Creator Profile Page it will redirect to “Posts“ tab
Show the different between Unlocked Content and Free Content
As a Fans i want to know which content that i already subs on Post Feed and Creator Profile Page
Gives 'Level Name' on each Subscription Post that has already paid by Fans On Free Post & Unlocked Post Content If User Hover on a Free Post shows “Perbesar“ function replaces 'Level Name' and Pinned badge Revamp share link on Set-up Tipping
As a Creator i need a correct link to share on Set-up tipping
As-Is:
https://www.creatory.id/rizky.chandra13/tipping
To Be: https://www.creatory.id/rizky.chandra13/support/tipping
Revamp share link on Set-up Subscription
As a Creator i need a correct link to share on Set-up subscription
As-Is:
https://www.creatory.id/rizky.chandra13/subscription
To Be:
https://www.creatory.id/rizky.chandra13/support/subscription
Revamp ‘tab tipping' and 'tab subscription’ link on /support Page
As a Product Team we need to differentiate the tab for ‘tipping' and 'subscription’ on support Page
Give -tipping and -subscription url on /support page to gives different url address if user access ‘tab tipping' or 'tab subscription’ on /support page Give a button to redirect user to get back from subscription page. Change redirect url 'Lock' Content on Locked Post
As a Fans i want to get redirected on Payment Page if i choose from post directly
As-Is:
As a Trigger to show pop up Subscription list To Be:
Subscription Level will be selected automatically according to the locked post Improve UX on Payment Page
As a Fans i want to have a clear payment subscription page
Gives button to change 'Subscription Level' that has been chosen before if Clicked, system will show pop up 'Subscription Level' User can choose the Subscription level to change on Payment Page Combine Field that required regarding each payment method into 1 page OVO > Need to input Ovo Number Credit Card > Need to input Credit Card Number, Name, Expiry Date, and CVV After Successfully Input Required Data, Fans press “Lanjutkan Pembayaran“ button System will redirect to Detail Payment Page System also sent an email & in-app notification for Pending Transaction Transaction History Detail
As a Fans i want to know detail of my subscription detail including my subscription transaction
Give Detailed Information about the subscription Transaction Date and Time Transaction Type: Subscription Add CTA Link “Lihat Profile“ if clicked, system will redirect to Creator Profile Page Pending (Waiting Payment) Berhasil (Payment Success) Show this data related transaction status Time Limit (Waiting Payment) Time Failed (Payment Failed) Payment Time (Payment Success) Add CTA button depending on each status If ‘Pending' show Button 'Selesaikan Pembayaran’ it will redirect to Detail Payment If ‘Gagal' show Button 'Coba Lagi’ it will redirect to Payment Page and system will get all the subscription detail into the Payment page and system will check if there is another transaction that have the same level subscription on pending and 'aktif', the button will be disabled If ‘Sukses' show Button 'Download Invoice’ system will download PDF” for that transaction Success or Failed Payment Page for Subscriptions
As a Fans I want to get a message if I success or failed paid the subscription
Give information about the Subscription Level they have been paid and who is the Creator that user paid If Success shows Payment Success Page If Failed show Payment Failed Page Payment Success page will show after a user has successfully paid on a subscription Add CTA Button 'Lihat Konten [Level Name]' Redirect to “Creator Profile Page tab - Posts“ Add CTA Button 'Lihat Detail Subscription' Redirect to Subscription Detail Payment Failed page will show after a user has failed paid on a subscription Add CTA Button ‘Coba Lagi’ Redirect to “Payment Page“ with Level Subscription that has been selected before Add CTA Button 'Kembali ke Profile Creator' Redirect to Creator Profile Page Invoice Page
As a Fans i want to have invoices as a proof of my payment
Invoices are generated if fans have already completed a payment Invoices can be downloaded to PDF Each invoice represents 1 successful transaction Rules Naming if Subscription: INV/YYYYMMDD/SUBS/XXXXX Rules Naming if tipping: INV/YYYYMMDD/TIP/XXXXX YYYYMMDD represents the date of the transaction that has been made Show the difference between Subscription Transaction and tipping transactions Generate Invoice Subscription Transaction for Existing User
Generate Invoices for existing user that already complete the payment before. or the Subscription is already running
Add Transaction History List on SubscriptionKu
As a Fans i want to see my transaction list on subscription-Ku
New Entry Point from Subscription-Ku to Transaction History Add Filter Tab on Transaction History, if clicked it will change the list of transactions by its status As a Default Sort By Transaction CreatedAT Desc Page contains a list of transaction from subscription by that user
Transaction Date and Time If 'Pending' show Time Limit Button ‘Selesaikan Pembayaran’ will be shown if the subscription have 'Pending’ status it will redirect to Detail Payment Button ‘Coba Lagi’ will be shown if the subscription has 'Gagal’ status it will redirect to Payment Page and system will get all the subscription detail into the payment page Button “Download Invoice“ will be shown if the subscription has 'Aktif' status if clicked system will download the Invoice File in PDF format Button “Subscribe Lagi” will be shown If the subscription has “Expired“ status. Redirect to: Payment Page with subscription level selected If the card clicked, it will redirect to Detail Transactions Page Add Pending Transaction on Homepage Fans
As a Fans i want to be reminded if i have a pending transaction
This section will shows only on Desktop Version It will only show 3 Latest Pending Transaction each type Gives Tab for subscription and tipping As a Default Sort By Transaction CreatedAT Desc Gives Detail Information about the transactions if the column is clicked it will redirect into Detail Payment Page
Add Button “Lihat Semua“, and if clicked Tab Subscription, system will redirect into My Subscription Page Tab Tipping, system will redirect into Aktivitas Tipping Page Add new Icon for “Pending Transaction“ on Header
As a Fans i want to have a shortcut to view my Pending transaction
Add new Icon for Pending Transaction on Header
If clicked, it will show a Popover containing 3 Pending Transaction each type System will show max 3-5 Pending Transaction each Category As a Default Sort By Transaction CreatedAT Desc Add Counter for each Pending Transaction on Icon “Pembayaran“ User can click each pending transaction and system will redirect to Transaction Detail. Exit Intent Pop-ups for Transaction
As a Fans i want to be reminded if i want to get out from payment page
Trigger:
When a Fan clicks the back button on the right header. Pop Up:
System will show pop up that gives a warning if user wants to leave the Payment Page “Tinggal selangkah lagi! beneran mau ninggalin [Subscribe Level Name]nya dari [Creator Name]? :(“ “Kamu yakin mau ninggalin [Subscribe Level Name]nya dari [Creator Name]? :(“ Add options button to Yes and No if user click Yes, system will redirect to specific page that is required. if User click No, System will close the pop up Email & In App Notification Success Transaction for Subscription
⚠️ Revamp
As a Fans i want to get reminded by email and in app notification if i successfully pay the subscription
Trigger:
When a Fans successfully pay the transaction Email Content:
Subject: Selamat pembayaran kamu buat [Level Name] dari [Creator Name] berhasil! Hi, [Fullname] Pembayaran kamu telah berhasil dilakukan. Terima kasih yaa! Sebentar lagi kamu dapat menikmati Konten [Level Name] dari [Creator Name] (Opsi 1) Terimakasih! Pembayaran kamu buat [Level Name] dari [Creator Name] sudah berhasil! (Opsi 2) Show Transaction Date and Time, Payment Method, Transaction Amount, Transaction Status Show Creator Name, Level Subscription and Payment Periode for that transaction Show Payment Date and Time On Email they have 3 CTA Button it will redirect to subscription Detail it will redirect to Invoice Page it will redirect to Creator Profile Page tab “Post“ In App Notification Content: Subject: Selamat Pembayaran Subscriptionmu Berhasil! Descriptions: Klik disini buat cek pembayaran kamu buat [Level Name] dari [Creator Name] If notification is clicked, system will redirect to Subscription Detail Email & In App Notification Pending Transaction for Subscription
⚠️ Revamp
As a Fans i want to get reminded by email and in app notification if i have a pending transaction for subscription
Trigger:
When a Fans are successfully checkout the transaction Email Content:
Subject: Tinggal Selangkah lagi buat liat konten [Level Name] dari [Creator Name] Hi, [Fullname] Jangan buat [Creator Name] nunggu!, Segera lakukan pembayaran buat liat konten [Level Name] (Opsi 1) Hi, [Fullname] Segera lakukan pembayaran buat nikmatin konten [Level Name] dari [Creator Name] (Opsi 2) Show Transaction Date and Time, Payment Method, Transaction Amount, Transaction Status Show Creator Name, Level Subscription and Payment Periode for that transaction it will redirect to Waiting Payment Page if the transaction is expired, redirect to Payment Failed Page. if transaction is success, redirect to Payment Success Page In App Notification Content:
Segera Lakukan Pembayaran! (Opsi 1) Tinggal Selangkah Lagi, buat nikmatin konten [Level Name] dari [Creator Name] (Opsi 2) Klik disini buat lakukan pembayaran [Level Name] dari [Creator Name] (Opsi 1) If notification is clicked, system will redirect to Waiting Payment Page But if the transaction is expired, redirect to Payment Failed Page. if transaction is success, redirect to Payment Success Page Email & In App Notification Failed Transaction for Subscription
⚠️ Revamp
As a Fans i want to get reminded by email and in app notification if i failed the transaction for subscription
Trigger:
When a Fans are failed the transaction Email Content:
Subject: Yahh, Pembayaran kamu Gagal buat Subscription [Level Name] dari [Creator Name] Hi [Fullname], Pembayaran kamu buat [Level Name] dari [Creator Name] Gagal Show Transaction Date and Time, Payment Method, Transaction Amount, Transaction Status Show Creator Name, Level Subscription and Payment Periode for that transaction Show Transaction Failed At it will redirect to Payment Page and system will get all the subscription detail into the payment page In App Notification Content:
Subject: Pembayaran Subscription kamu ke [Creator Name] Gagal Descriptions: Klik disini buat lihat coba lakukan pembayaran lagi! If notification clicked, Rules are the same with Email. Add sound if In-App Notification is coming ⚠️ Finding Sounds
As a Fans i want to get aware for in app notification on creatory by sound
When any incoming notification on creatory platform Sound will ring only once per 1 notification Add new menu “Transaction“ on Admin CX
As a Creatory admin, i want to view a list of transaction that happen in creatory for tipping and subscription
Admin CX can do a search by Fans Name, Email Search by Creator Name, Email, Level Subscriptions Filter by Transaction Date, Transaction Type: Subscriptions or Tipping Filter by Payment Method: OVO, QRIS, Credit Card/ Debit, DANA As a Default Sort By Transaction CreatedAT Desc Show List of Transaction
Transaction ID as recieptID Transaction Date and Time it will redirect to Transaction Detail on Admin CX Transaction Detail on Admin CX
As a Creatory Admin, I want to see the detail of User Transaction
Show Detailed Information about the transaction Transaction Date and Time Transaction Type: Subscription or Tipping Show this data related Transaction Status Time Limit (Waiting Payment) Time Failed (Payment Failed) Payment Date (Payment Success) If Transaction Status = Success Show Download Invoice Button If Clicked, System will download invoice of the transaction. Revamp How to Pin a Post
As a Creator i want to have max 2 pinned post
As Is:
Creator must get into the post detail to Pin a Post Creator can ‘unpin' a post on Post Detail and 'Profil Saya’ Page Creator have unlimited pin post To be:
Creator can pin a post on Page “Konten Saya“ Creator can ‘unpin' a post on Page 'Konten Saya’ Creator can only have 2 Max Pinned Post if he/she add more than 2 pinned post, the oldest pinned post will be 'unpin' replaced with the newest pin System also gives a warning if creator want to do this action Revamp Page Support Tab Tipping
Requirements:
Add Payment Process on Tipping Remove “Metode Pembayaran“ on Support /Tipping Page Acceptance Criteria:
Gives button to change 'Tipping Detail' that has been chosen before Combine Field that required regarding each payment method into 1 page OVO > Need to input Ovo Number Credit Card > Need to input Credit Card Number, Name, Expiry Date, and CVV After Successfully Input Required Data, Fans press “Lanjutkan Pembayaran“ button System will redirect to Detail Payment Page System also sent an email & in-app notification for Pending Transaction 
