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Agenda de Capacitacion
Servicio y Garantia
Solving Roadblocks
For Customer Support
For questions regarding product usage, technical issues, best practices, resources, and warranty support, guide your patients and customers to our tech support channels.
Phone Support: +1 786 785 5178
Email: info@lucyd.co
For Store Support
For replacements, exchanges, staff training and all other inquiries. you can contact us at:
Phone Support: +1 888 609 4596
Email: wholesale@lucyd.co
FAQ
Can the glasses be adjusted?
Minor adjustments are possible on the front plate to make them tighter or looser. Check the adjustment guide below for more info.
I have a hearing aid. Can it Bluetooth like my phone?
The glasses act like wireless headphones but are not functional hearing aids.
What are these glasses capable of?
Built-in speakers and microphone, Bluetooth connectivity, and touch controls for volume and voice assistants.
How do I use Lucyd App to access ChatGPT on iPhone?
Download the app, create the Siri shortcut, then long-press the button on the glasses and say “Use Lucyd” to engage ChatGPT.
How do I use Lucyd App to access ChatGPT on Android?
Open the Lucyd app and tap to speak. Google Voice integration is in progress.
What is your biggest style?
XL Collection
Do I need to upload a prescription for Progressive Readers?
Yes, prescription is needed. Multiple lens tints and functions available, including Transitions.
What types of clear lenses are available?
Clear Anti-reflective, Blue Light Blocking Clear, and Transitions.
My phone gives a loud volume warning?
Lucyd Lyte is not loud enough to damage hearing. You can disable this warning from the Bluetooth menu on your phone.
Bone conduction or speaker?
Directional audio, not bone conduction.
How do they charge?
USB magnetic charger and wall adapter included. Charging Dock upgrade available.
What's the IP or waterproof rating?
Rated IP56; splashproof but not submersible.
How to check battery?
Battery level displays next to a headphone icon on your phone, swipe down on the top corner of your screen to see it.
Does Lyte support voice-powered texting?
Activate Siri or Google Voice for voice-powered texting.
Can people hear the audio?
Some sound leakage at high volumes. Not recommended for quiet environments.
Is Bluetooth safe?
Why Bluetooth eyewear over headphones?
More convenient, safer outdoors, and hands-free Siri integration.
Product Innovation?
Comfortable prescription eyeglass frames with Bluetooth and hands-free capabilities for all-day wear.
How are these different from Bose frames / Ray Ban Stories?
Focused on all-day optical wear with longer battery life and varied styles.
What's the purpose of Bluetooth glasses?
Convenience: listen to music, take calls, and use voice assistants directly from the frames.
Glasses only play on one side?
Disconnect the glasses from your phone completely by deleting all instances of Lucyd Lyte from your Bluetooth menu. Then, when the glasses are in pairing mode (lights flashing red/blue), press the left touch button a single time. This will re-sync the temples to each other and they’ll be ready to pair to a new device.
How different from Google Glasses?
No virtual display, suitable for all-day wear, and more affordable.
What are Lucyd Lyte glasses?
Hi-Fi Bluetooth Audio, Intuitive Touch Controls, compatible with voice assistants for a tech-savvy eyewear experience.
Adjusting Guide
Contact Us
Customer Support: +1 786 785 5178 (M-F 9-5 EST)
Optical Support: +1 888 609 4596 (M-F 9-5 EST)
Company Address
Lucyd Eyewear
11900 Biscayne Blvd #630
North Miami, FL 33181
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