Namcor Phase 3

Support Services

ICT Infrastructure Budget Requirements: Professional Services
0
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Business Unit
Cost-Quarter
Q1 2021
3
Q2 2021
2
Budget Requirement
Objective
Strategic Outcome
Cost Type
Budget Cost Rate ( Per Month)
Budget Requirement
Objective
Strategic Outcome
Cost Type
Budget Cost Rate ( Per Month)
ICT: Infrastructure & Support Services
5
Strategize & Align
To develop the business case and requirements for End-to-End IT Operations and Service Management
Business Case and Requirements
Professional Services
29850
Design
Design an executable Operating Model, Strategy and Architecture for IT Ops and Services
Strategic Operating Model & Architecture: Jetty to Station
Professional Services
29850
Build
Provide advisory for soliciting best vendor for managing IT Ops and Services
Vendor Capability Document vs Business Case
Professional Services
29850
89550
Sum
Test & Manage
Manage & test the implementation of End-to-End IT Ops and Service Management System across Namcor
End-to-End IT Operations and Service Management
Professional Services
59700
Track & Report
Develop Service Level Standards and Performance Metrics as well as associated reports
Excellence in Service Levels and ICT Asset Management
Professional Services
29850
89550
Sum
Purpose of Professional Services: Infrastructure and Support Services (IT Operations and Service Management)
To develop an Enterprise Infrastructure and Supports Services Operating Model, Strategy and Architecture for Namcor
Develop detailed Infrastructure and support services system/ application requirements and terms of reference (business case)
Conduct vendor adjudication and contract administration to ensure value for money and fit-for-purpose technology
Provide project management quality and assurance services

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