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Q1 22/23
NTA BPR Project Workplan (High-Level)
NTA BPR Project Milestones
Phases
Divisions
Tasks & Milestones
Start date
End date
Dedicated Team
Project Inception
3
3
Inception Meeting
October 2022
October 2022
Project Director
Client Success Lead
Project Manager
Project Plan & Project Committee Approval
October 2022
October 2022
Project Director
Client Success Lead
Project Manager
Contract Signing
October 2022
October 2022
Project Director
Client Success Lead
Project Manager
Strategic Layer
3
All Divisions
3
Strategic Business Operations Analysis
October 2022
November 2022
Client Industry Experience Team
Functional and Customer Design
October 2022
November 2022
Value Added Services Team
Business Diagnostic Report, Operating Model, Value Streams
October 2022
November 2022
Client Industry Experience Team
Operations Layer
12
All Divisions
12
Value Stream Modeling and Assessment
November 2022
January 2023
BPR Solution Team
As-Is-Bench-marking and Work Flow Pain Points Analysis
November 2022
January 2023
BPR Solution Team
Departmental Bottle-Neck Analysis
November 2022
January 2023
BPR Solution Team
As-Is Process Docs
November 2022
January 2023
BPR Solution Team
Capacity Modeling and Pain Points Elimination
November 2022
January 2023
BPR Solution Team
To-Be Process Design (Planning)
November 2022
January 2023
Value Added Services Team
Capacity Models
February 2022
March 2023
BPR Solution Team
To-Be Redesign and Process Engineering (Straight Through Processing Framework)
November 2022
March 2023
BPR Solution Team
Data Flow & Operational Business System Analysis
November 2022
March 2023
Value Added Services Team
People Impact Analysis
November 2022
March 2023
Value Added Services Team
To-Be- Process & Value Stream Model
November 2022
March 2023
BPR Solution Team
Automation and Technology Layer
2
All Divisions
2
Assessment of Roboteur Process Automation Solution for NHE Environment
March 2023
April 2023
Value Added Services Team
BPR Solution Team
Automation Recommendations Report
March 2023
April 2023
Value Added Services Team
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