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Q1 22/23
NHE BPR Project Workplan (High-Level)
NHE BPR Project Milestones
Phases
Divisions
Tasks & Milestones
Start date
End date
Dedicated Team
Project Inception
3
3
Inception Meeting
July 2023
July 2023
Project Director
Project Manager
Project Plan & Project Committee Approval
July 2023
July 2023
Project Director
Project Manager
Contract Signing
July 2023
July 2023
Project Director
Project Manager
Strategic Layer
5
All Divisions
5
Strategic Business Operations Analysis
July 2023
August 2023
Client Industry Experience Team
Functional and Customer Design
July 2023
August 2023
Value Added Services Team
Business Diagnostic Report, Operating Model, Value Streams
August 2023
September 2023
Client Industry Experience Team
Operations Layer
13
All Divisions
13
Value Stream Modeling and Assessment
September 2023
October 2023
BPR Solution Team
As-Is-Bench-marking and Work Flow Pain Points Analysis
September 2023
October 2023
BPR Solution Team
Departmental Bottle-Neck Analysis
September 2023
October 2023
BPR Solution Team
As-Is Process Docs
September 2023
October 2023
BPR Solution Team
Capacity Modeling and Pain Points Elimination
September 2023
October 2023
BPR Solution Team
To-Be Process Design (Planning)
September 2023
October 2023
Value Added Services Team
Capacity Models
September 2023
December 2023
BPR Solution Team
To-Be Redesign and Process Engineering (Straight Through Processing Framework)
September 2023
December 2023
BPR Solution Team
Data Flow & Operational Business System Analysis
September 2023
December 2023
Value Added Services Team
People Impact Analysis
September 2023
December 2023
Value Added Services Team
To-Be- Process & Value Stream Model
September 2023
December 2023
BPR Solution Team
Automation and Technology Layer
2
All Divisions
2
Assessment of Roboteur Process Automation Solution for NHE Environment
January 2024
February 2024
Value Added Services Team
BPR Solution Team
Automation Recommendations Report
January 2024
January 2024
Value Added Services Team
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