All DivisionsSigned-Off Service Performance Agreement
Signed-off Project Inception Report
Signed-off As-Is Study Report
Signed-off deliverables agreements Phase 2 : Processes redesigning and action plan
All DivisionsTo-Be Study
Comparative Report (Gap Analysis)
To-Be Redesign and Process Engineering (Straight Through Processing Framework)
Business Process Reengineering Recommendations Report
People Impact Analysis
Detailed Training and Change Management Plan
Action plan
Final Project Report